Customer Support Specialist
2 weeks ago
We are seeking an energetic, dynamic and collaborative person to join our team. As part of our World of Spas family, you will be an intricate and flexible support person to many facets of our company. Primarily, you will be part of our customer support team, which involves service inquiries and troubleshooting, administrative tasks, assisting customers with their chemical and part needs and helping schedule deliveries. This position requires strong organizational and customer engagement skills, attention to detail and to be an independent forethinker. You understand the importance of customer satisfaction, and strive to make every experience positively remarkable. You have contagious energy and enjoy contributing to a team environment - but are also comfortable being self driven and committed to completion of your assigned tasks.
Experience with a full cycle service department, Google driven database/documentation and office procedures is ideal.
This is a full time position, shifts are from 10am - 5pm and some weekend work is required as scheduled.
Wage is based on experience, benefits are available.
**Salary**: From $18.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Calgary, AB T2H 0C7: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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