Helpdesk Support Technician

2 months ago


Simcoe, Canada Norfolk County Full time

**Basic Function**:
**Position Description**:

- Installation, maintenance and support of County workstations and peripherals
- Administer and/or provide hardware and software support to Corporate users
- Consult/advise/analyze/install and maintain voice communication requirements ensuring cost effectiveness and system availability to County users
- Research, develop and implement approved training plans for Corporate Standard Software
- Provide departmental administrative support ensuring contracts, purchases and invoices are within budget parameters
- Planning, ordering, installing, monitoring and reviewing contracted work by outside agencies
- Assist in the development of policies and procedures related to information technology
- Provide backup support for Helpdesk support Co-Ordinator and I.T. Technicians
- Promote effective and appropriate use of information technology
- Provide progress reports at meetings
- Keep current on changes and innovative technology developments
- Asset inventory
- Perform other duties as assigned

**Requirements**:
**K**nowledge and Experience**:

- Two-year post-secondary program in computer science or technology studies, or equivalent
- 3 years’ experience to be familiar with scope of position, or equivalent previous experience

**Skills and Abilities**:

- Valid Ontario driver’s license and access to a reliable vehicle.
- Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act
- Computer expertise in corporate standard software and department specific software to data search and entry and to create and modify word processed documents

**Benefits**

**Posting #**: CUPE 82.24

**Position**:Helpdesk Support Technician

**Job Code**: 5ISHDT

**Status**:Permanent Full Time

**Employee Group**: CUPE Local 4700

**Wage**:$29.64 - $37.04 per hour

**Division**:Corporate Services

**Department**:Information Technology

**Reports To**: Manager, I.T. Infrastructure

**Location**:Simcoe, ON. This position is not eligible for remote work.

**Posting Period**:October 30, 2024 to November 13, 2024

**Application information**:

- Ensure the file extension for your resume document is.doc,.docx or.pdf
- If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file.
- Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca

The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.

Thank you for your interest in this position. Only those to be interviewed will be contacted.


  • Industrial Technician

    2 weeks ago


    Simcoe, Canada Schuyler Farms Limited Full time

    Job Summary: The Industrial Technician is responsible for the maintenance, troubleshooting, and repair of packline machinery. This position ensures all equipment operates efficiently and safely, minimizing downtime and maximizing productivity across farm operations. The Industrial Technician will work closely with the maintenance team to maintain equipment,...


  • Simcoe, Canada Grace Instrumentation & Controls Ltd. Full time

    A construction services company is currently seeking an instrumentation technician, mainly for instrumentation support work in the Hamilton to Simcoe area for a period of at least 1 year, likely longer. The position may also require travel to support other projects and/or maintenance support work for other customers in the region. Health and safety is a...


  • Simcoe, Canada Unilever Canada Inc.] Full time

    OverviewAt Unilever Canada Inc., we are seeking an Operational Technician who can support our site operations. The successful candidate will be responsible for ensuring the efficient operation of equipment and facilities.ResponsibilitiesPerform routine maintenance and repairs on equipment and facilities to prevent downtime and ensure optimal...


  • Simcoe, Canada VG Meats Full time

    **VG Meats is looking for a Data Technician in Simcoe, ON! **The successful individual will perform functions related to data tending and administrative support. **Develop your CAREER with VG Meats!** **Why should you work for VG Meats?** - 25% off employee discount - A growing company offering many learning experiences - We are a regenerative employer...


  • Simcoe, Canada Jiffy Lube Full time

    **Tire and Lube Technician (Full Time Only)** 665892 Ont. Inc. O/A Jiffy Lube is looking for eager and motivated people who want to learn new skills at this entry level position. Employees of Jiffy Lube enjoy a positive and supportive work environment, with opportunity for advancement and long-term success! We're looking for the next motivated team...


  • Simcoe, Canada Jiffy Lube Full time

    Tire and Lube Technician (Full Time Only) 665892 Ont. Inc. O/A Jiffy Lube is looking for eager and motivated people who want to learn new skills at this entry level position. Employees of Jiffy Lube enjoy a positive and supportive work environment, with opportunity for advancement and long-term success! We're looking for the next motivated team member to...


  • Simcoe, Canada Jiffy Lube Full time

    Tire and Lube Technician 665892 Ont. Inc. O/A Jiffy Lube is looking for eager and motivated people who want to learn new skills at this entry level position. Employees of Jiffy Lube enjoy a positive and supportive work environment, with opportunity for advancement and long-term success! We're looking for the next motivated team member to join us at Jiffy...

  • QA Technician

    7 months ago


    Simcoe, Canada VG Meats Full time

    This position will begin as a hybrid QA technician and RTE/Rollstock packaging, with the position expanding towards QA as the need arises. **Develop your CAREER with VG Meats!** **Duties & Responsibilities**: - Routine monitoring and data collection to support FSQA objectives - Performing Warner-Bratzler shear force testing and image analysis for VG...

  • QA Technician

    6 months ago


    Simcoe, Canada VG Meats Full time

    This position will begin as a hybrid QA technician and RTE/Rollstock packaging, with the position expanding towards QA as the need arises. **Develop your CAREER with VG Meats!** **Duties & Responsibilities**: - Routine monitoring and data collection to support FSQA objectives - Performing Warner-Bratzler shear force testing and image analysis for VG...

  • QA Technician

    7 months ago


    Simcoe, Canada VG Meats Full time

    This position will begin as a hybrid QA technician and RTE/Rollstock packaging, with the position expanding towards QA as the need arises. Develop your CAREER with VG Meats! **Duties & Responsibilities**: Routine monitoring and data collection to support FSQA objectives Performing Warner-Bratzler shear force testing and image analysis for VG Meats'...


  • Simcoe, Canada Unilever Full time

    Are you interested in joining a global, highly reputable organization that makes some of the world’s best-known products? If so, then read on **Background & Purpose of the Job** We are looking for a **Seasonal** **Sanitation Technician** at our Ice Cream Manufacturing factory in Simcoe, Ontario. Our factory produces brand names such as **Breyers, Ben &...


  • Simcoe, Canada Colborne Veterinary Clinic Full time

    Colborne veterinary clinic is a 50+ years of standing well established clinic that focuses on client relationship and exceptional patient care. We are looking for an enthusiastic and compassionate individual with great interpersonal skills to join our positively motivated smiling team to help focus on the pets of our devoted and engaged clients. We are in...


  • Simcoe, Canada Robinson Motor Company Full time

    **Summary**: The Body Shop Technician works in a fast-paced environment. Key responsibilities include, tare down, metal work, prep work, some painting and some additional body work as required. We are a growing Body Shop and require a fully licensed or apprentice body person. We are a flat rate shop run by an experience manager. **Requirements**: -...


  • Simcoe, Canada Xplore Inc. Full time

    **Position Overview**:** We are seeking to hire a full-time, permanent Field Operations Technician based in Simoce, ON. Reporting into the Field Operations Manager, you will be responsible for the hands-on day-to-day integration, repair and maintenance of the Xplore network. You are a self-starter who works well both independently and as part of a greater...


  • Simcoe, Canada Tirecraft Full time

    **Tire Technician (Passenger Light Truck)** **Simcoe Tirecraft, Simcoe** Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. We are presently seeking a motivated individual to fill the position of PLT Tire Technician. We are looking for someone who has a good attitude, is hard-working, and is not afraid to get their...

  • Sanitation Technician

    3 months ago


    Simcoe, Canada Unilever Full time

    Are you interested in joining a global, highly reputable organization that makes some of the world’s best-known products? If so, then read on **Background & Purpose of the Job** We are looking for a **Sanitation Technician** at our Ice Cream Manufacturing factory in Simcoe, Ontario. Our factory produces brand names such as **Breyers, Ben & Jerry's,...


  • Simcoe, Canada Robinson Motor Company Full time

    **Summary**: The Autobody / Collision Technician works in a fast-paced environment. Key responsibilities include, tare down, metal work, prep work, some painting and some additional body work as required. We are a growing Body Shop and require a fully licensed or apprentice body person. We are a flat rate shop run by an experience...


  • Simcoe, Canada Norfolk County Full time

    **Position Description**: This individual would be required to work in a team environment as well as independently. - Assist with installation and support computer workstations and peripherals. - Assist in providing helpdesk related telephone support to I.T. related technical issues. - Inventory of all information technology hardware and software. - Assist...

  • Lab Patient Technician

    7 months ago


    Simcoe, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...


  • Simcoe, Canada VG Meats Full time

    VG Meats is looking for a Sausage Kitchen (aka Processing Department) Leader in Simcoe, ON! The Processing Department Team Lead will be a mature individual who will demonstrate the necessary qualities to perform this position with attention to detail, organization and efficient communication. They will lead, coordinate and schedule the activities of workers...