Customer Service Coordinator

2 weeks ago


Mississauga, Canada Echelon Insurance Full time

**About Us**:
**Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.**:
**Who we are**:
**Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.**:
**We are caring. We are leaders. We are innovators. We are collaborative.**:
**We work hard and play hard. We're about doing what's right and feeling good about it.**:
**Position Details**:
**What You Will Do**:

- Provide prompt, accurate, and friendly customer service to our brokers and insureds
- Responding to general billing inquiries
- Review policy status
- Update banking details
- Review & amend payment schedules
- Ability to manage large number of incoming calls
- Handle and resolve customer complaints in a professional manner
- Keep detailed records of customer interactions in policy administration system
- Adhere to set communication procedures, guidelines and policies

**Who You Are**:

- 1-3 years experience in Call Centre environment and/or Accounts Receivable
- Post secondary education in a related field preferred
- Strong knowledge in MS Office skills -particularly Excel
- Strong problem solving skills, math skills; demonstrated logic and accuracy
- Good customer service skills.
- Ability to multi-task

**Our Commitment**:
**We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.**:



  • Mississauga, Canada EightSix Network Inc Full time

    The objective of the position is to interact with customers and to provide information in response to inquiries about orders and products. Efficiently and accurately process orders with correct lead time. Ensure that the customer receives orders in full and on time, and coordinate with other departments to resolve issues.KEY RESPONSIBILITIES INCLUDE BUT ARE...


  • Mississauga, Canada EightSix Network Inc Full time

    The objective of the position is to interact with customers and to provide information in response to inquiries about orders and products. Efficiently and accurately process orders with correct lead time. Ensure that the customer receives orders in full and on time, and coordinate with other departments to resolve issues.KEY RESPONSIBILITIES INCLUDE BUT ARE...


  • Mississauga, Canada EightSix Network Inc Full time

    The objective of the position is to interact with customers and to provide information in response to inquiries about orders and products. Efficiently and accurately process orders with correct lead time. Ensure that the customer receives orders in full and on time, and coordinate with other departments to resolve issues.KEY RESPONSIBILITIES INCLUDE BUT ARE...


  • Mississauga, ON, Canada EightSix Network Inc Full time

    The objective of the position is to interact with customers and to provide information in response to inquiries about orders and products. Efficiently and accurately process orders with correct lead time. Ensure that the customer receives orders in full and on time, and coordinate with other departments to resolve issues. KEY RESPONSIBILITIES INCLUDE BUT...


  • Mississauga, Canada Lorama Group Full time

    **Lorama Group Inc.** Founded in 1977, Lorama Group Inc. is a 100% Canadian owned manufacturer and distributor for the paints and coatings industry. We specialize in the distribution, research, development and manufacturing of sustainable raw materials and colour technology solutions. Lorama Group values our employees as the key to our ongoing success. We...


  • Mississauga, Canada Radiant Canada Full time

    Radiant offers a complete range of industry-leading transportation and warehousing solutions to businesses around the globe by leveraging our extensive network of carrier partners across all modes. Radiant provides customized logistics solutions that create value and increase profitability for our customers. Radiant Canada is a learning environment in which...


  • Mississauga, Canada Vodaland, Site Full time

    Job Title: Customer Care Coordinator Location: Mississauga, Ontario Job Type: Full-time Responsibilities: Customer Care: - Respond promptly to customer inquiries via phone, email, and chat. - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. Customer...


  • Mississauga, Canada Vodaland, Site Full time

    Job Title: Customer Care Coordinator Location: Mississauga, Ontario Job Type: Full-time Responsibilities: Customer Care: - Respond promptly to customer inquiries via phone, email, and chat. - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. Customer...


  • Mississauga, Canada Vodaland, Site Full time

    Job Title: Customer Care Coordinator Location: Mississauga, Ontario Job Type: Full-time Responsibilities: Customer Care: - Respond promptly to customer inquiries via phone, email, and chat. - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. Customer...


  • Mississauga, Canada OEC Group (Canada) Full time

    Working under the direction of the Customer Service Manager, the Customer Service Coordinator has the following main responsibilities: - Handle ocean import freight files: Working with Ocean carriers including co-loaders - Contact CBSA and validate Emanifest and customs clearance for import process - Monitor and Dispatch CP Intermodal trailers - Arrange and...


  • Mississauga, Canada Novo Nordisk Full time

    **Customer Care Coordinator** Provides customer and information services (bilingual - French/English) to internal and/or external clients, coordinates activities needed to fulfil customer requests, collects and documents information on adverse events, complaints, and supplies administrative support within Customer Care, as assigned. Supports other areas of...

  • Customer Service

    6 days ago


    Mississauga, Ontario, Canada Adecco Canada Full time

    Our client is a premiere and well recognized, national manufacturer with their local facility located in Southwest Mississauga. This position is hybrid (onsite Monday and Thursdays) and reporting to the Team Lead Customer Service. This Customer Service Specialist is unique, and not in a call centre. It is accountable for order management and customer service...


  • Mississauga, Canada Exclusive Brands Full time

    **CUSTOMER SUPPORT COORDINATOR** **Who We Are**: Exclusive Brands is a dynamic, fast-paced distribution company specializing within the confectionary, snack and baking decor categories. We are rapidly expanding and continually innovating. We service a variety of retail trade channels across Canada and the US including grocery, mass merchandise, convenience,...

  • Service Coordinator

    7 days ago


    Mississauga, Canada Northern Dock Systems Inc. Full time

    We are Northern Dock Systems, the industry leader in the sales and service of loading dock equipment, industrial doors and HVLS Fans (high-volume, low-speed industrial fans). At NDS we take pride in our staff - they are the backbone of all that we do - and as we grow, we are looking for talented additions to our team! Northern Dock Systems Inc. is seeking a...


  • Mississauga, Canada Epiroc Customer Center Full time

    Support the Epiroc vision “United in Performance. Inspired by Innovation” by contributing continuously to a Customer-Value and a Customer-Care driven culture, and by living the Epiroc values “Interaction-Commitment-Innovation” in all-internal and external activities and relations. Your mission is to accelerate the speed of creating ‘’game...


  • Mississauga, Canada Service Plus Aquatics Inc Full time

    **_Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair, and facility management, specializing in LEED design. Dedication, on-going training and...


  • Mississauga, Canada Village Juicery Inc. Full time

    **Customer Service Supervisor** We’re in business to make people feel great. Village Juicery is a leading plant-based company servicing over 400+ customers in the GTA. All of the products we offer are certified organic, plant-based, and made fresh daily. Today, we proudly offer our customers a wide range of products including cold pressed juices, salads,...


  • Mississauga, ON, Canada Vodaland, Site Full time

    Job Title: Customer Care Coordinator Location: Mississauga, Ontario Job Type: Full-time Responsibilities: Customer Care: - Respond promptly to customer inquiries via phone, email, and chat. - Provide accurate information regarding products, services, and order status. - Address and resolve customer concerns with a customer-centric approach. ...


  • Mississauga, Canada Kyocera Document Solutions Canada Full time

    **Job Title**: Customer Service Administrator **Department**: Operations **Location**:Mississauga, ON **Status**:6 Month Contract **Hours**: 35 hours per week (overtime may be required occasionally) **About the Company** When you join Kyocera Document Solutions Canada, you are joining an organization that is deeply rooted in the Philosophy of “doing...


  • Mississauga, Canada Total PowerGen Solutions Full time

    **Dispatcher/ Customer Service** **Summary** The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to...