Night Shift Manager
3 weeks ago
**passion & commitment to customer service is a key driver for our Company**
**Duties and Responsibilities**:
- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To ensure proper receiving procedures are followed and that all merchandise is verified with invoices to ensure the accuracy of logs;
- To be responsible for ensuring proper product rotation, all shelves are properly stocked, and that grocery merchandise is labelled with proper PLU’s;
- To ensure all ordering of product is completed for the next day;
- To ensure safety policies and procedures are adhered to and that the store is neat and clean for the next day of business;
- To interpret and administer company policy, ensuring compliance with union contract;
- To prepare a summary worksheet for the franchisee, indicating the level of production achieved.
- To perform other duties as assigned.
- Exceptional customer service skills
- Two to three years’ experience in the grocery retail industry, preferably in night production;
- To possess strong merchandising experience;
- Ability to direct and supervise all departments on night shift, checking progress and results;
- Flexibility to work weekends as support to the 7-day operations;
- Ability to effectively train new grocery night crew employees;
- Excellent communication and interpersonal skills
**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
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