Associate Manager, Delivery

4 months ago

North York, Canada Starbucks Full time

Now Brewing - Associate Manager, Delivery (6-month tla) (Hybrid - Toronto) #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Associate Manager, Delivery, you will:

- Project manage and contribute to the strategy development, planning and execution of multi-channel marketing campaigns (owned channel, paid media, external partner channels, etc.), focused on driving awareness, trial and repeat orders within the delivery channel.
- **Influences** cross-functional** **teams**,** and external agencies to deliver collaborative and cohesive integrated marketing plans.
- **Key contributor** **to **the creation of media & **creative brie**fs**, and development **of campaigns**. **This role will oversee how the Starbucks brand shows up in both internal and external Delivery aggregator channels, ensuring consistent look and feel.
- **Possess a test-and-learn mentality **with a passion for marketing performance tracking, gathering consumer/channel insights, analyzing program effectiveness, ultimately sharing summarized ‘so what’ based findings with internal and external leadership, and integrating learnings into future campaigns.
- **Regularly communicates project status to leadership**, **cross functional teams, and agencies. Assesses issues, develops proactive recommendations, and elevates to leadership as needed.
- **Works in **partnership **with external partners to develop story and content for quarterly business reviews.
- **Manages external relationships** and acts as the face of Starbucks with Delivery partners.
- **Develops and manages **internal and external marketing process, budgets, and monthly scorecards, while contributing to quarterly and annual financial plans.

We’d Love To Hear From People With
- Experienced marketer: Ample marketing experience planning, and developing omni-channel marketing campaigns and tracking results - 3+ years
- **Project management**:High attention to detail, able to manage multiple priorities and meet deadlines, 3+ years
- **Relationship management**: Experience managing external relationships, developing win-win recommendations preferably within a similar business model - 1+ years
- **Agency experience**: Experience working with external agencies, writing briefs, creating Paid Media strategies, and creative development - 1+ years
- **Agil**ity**: Able to work both independently and as part of a cross-functional, cross border team, balancing the ability to think strategically, while executing tactically.
- **Passion for number**s**:Strong analytical skills; comfortable drawing insights from data and experience making data-based decisions.
- **Communication**:Ability to communicate clearly and concisely, both orally and in writing. Customizes the message based on internal and/or external audience.
- **Persistent**:Ability to solve complex problems and develop new perspective on solutions

At Starbucks, one of our values is to create a culture of warmth and belonging, where we treat each other with dignity and care in a diverse and welcoming workplace. We believe that enables us to better meet our mission and values while serving our customers from diverse communities.

All qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or language and any other factor protected by applicable law.

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