Operations Coordinator
3 weeks ago
Brightside Learning provides Executive Function Coaching to students from grades one through Cegep who are affected by ADHD and executive functioning difficulties. We teach students how to learn by providing them with tools & opportunities to help them succeed academically and personally, and ultimately reach their full potential. **We are currently looking for an experienced Operations Coordinator to join our Leadership Team, who is excited by the idea of being part of a small, growing business that positively impacts the lives of students and families.**
Position Overview
As the Operations Coordinator, you will be responsible for handling the day-to-day operations of our learning centre while wearing multiple hats within the company, including managing administration, services, team, student progress, client satisfaction, and marketing. Must be great with kids, a driver and leader, have exceptional customer service skills, have a keen eye for detail, and be able to step in to any situation with quick thinking and the ability to make decisions to "save the day". A large portion of this position involves managing parents, students, our team, and overall centre operations.
- Specific tasks include_:
- Assisting inquiring parents and students discover and learn about Brightside Learning
- Managing day-to-day interaction and management of parents and students
- Building relationships with parents and community
- Responsible for team and student scheduling
- Taking care of student registration and student onboarding
- Managing client billing and receipts
- Administering payroll, accounts receivable, accounts payable
- Growing and managing our team by hiring and training new team members
- Developing, implementing and managing marketing and social media strategies
- Developing and expanding outreach and networking opportunities
**Qualifications**:
- Bachelor degree in a relevant field or equivalent experience
- Proven ability in liaising with students and parents
- Excellent leadership skills & experience in managing a team
- Experience in office administration and management
- Knowledge and ‘know how’ around school systems and academic environments
- Proven ability to step into a situation and "save the day"
- Excellent English oral and written skills, working knowledge of French
- Excellent ability to learn and adapt quickly to new technology
Personal Attributes
- Passionate and motivated self-starter invested in helping and inspiring others by going above and beyond
- Innate ability for organization, time management, follow through, attention to detail, managing and prioritizing multiple tasks, and effectively maintaining systems and procedures
- Ability to anticipate and take initiative of the needs of students, families and team members
- Committed and resourceful individual who cares about their work and doing their best
- Critical thinker with a proven record of taking initiative and working independently
- Detail-oriented and quick learner who does things right the first time
- A proven ability to communicate clearly and diplomatically with diverse populations
- Resourceful problem-solver with the ability to think on your feet and take charge of difficult situations when needed
- Ability to work under pressure, be flexible, adapt to change quickly, and manage competing demands
- Excited by the idea of being part of a small, growing business that has a positive impact on the lives of students and their families -- you want to feel like your work is making a difference in the world
**Job Type**: Part-time
Part-time hours: 15-20 per week
**Salary**: $20.00-$25.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Why are you interested in this position?
Work Location: One location
Expected start date: 2023-01-09
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