Customer Service Advisor

5 months ago

Québec, Canada DuProprio Full time

Welcome home

At EspaceProprio, we believe that work is more than a job; it's a place of fulfillment. We create opportunities for everyone to realize their potential and grow with us, while transforming the industry.

We help current and aspiring homeowners take on and carry out their real estate projects with confidence. We provide quick access to a network of skilled professionals every step of the way, whether its to buy or sell a house, undertake a major renovation project, or keep up with routine home maintenance.

To achieve this, we have developed a corporate culture that truly puts the employee at the heart of its priorities.
- Concrètement, à quoi ressembleront tes journées ?- Faire la différence dans le projet de vente de nos client-es en répondant aux appels téléphoniques et en les accompagnant dans la vente de leur propriété;-
- Effectuer des suivis auprès de notre clientèle afin de la conseiller sur l’utilisation de nos produits et services et lui proposer les meilleures solutions pour la réussite de son projet.- Ce qu’il te faut pour être un-e Conseiller-ère, service à la clientèle (bilingue) chez nous?- Une passion pour le service à la clientèle, car pour toi, c’est important de faire la différence;-
- Une approche basée sur l’écoute et la compréhension des besoins de la clientèle ;-
- Des habiletés en relations interpersonnelles;-
- Une attitude proactive et empathique afin de supporter les client-es dans leur projet de vente;-
- Un niveau d’anglais oral avancé ou un parfait bilinguisme afin de desservir une plus vaste clientèle;-
- Un peu d’expérience en service à la clientèle, du moins assez pour savoir que tu aimes ça;-
- Une grande aisance avec l’informatique;-
- Être disponible un soir par semaine (16h00 à 19h00) et la fin de semaine (10h00 à 15h00)-
- La capacité à travailler autant en télétravail qu’à notre bureau de Charny (8389 avenue Sous-le-Vent). (Les détails à propos de notre mode de travail hybride te sera présenté au cours du processus de recrutement).- Des avantages qui font une réelle différence:
- Un salaire horaire à partir de 20,09 $ en plus d'une prime de soirs et fins de semaine de 2$;-
- Une prime de 1$ considérant le bilinguisme requis;-
- La reconnaissance des années d’expérience pertinentes;-
- Le support d’une équipe de conseiller-ères seniors et de collègues pour t’aider;-
- Un système de bonification afin de souligner et récompenser ton travail;-
- Des journées de congés mobiles payés dès ton entrée en poste;-
- L’accès à un programme d’aide aux employé-es et à leur famille (PAEF);-
- Un service de télémédecine;-
- Une allocation annuelle de 200$ pour tes activités sportives et culturelles;-
- Une journée de congé payé lors de ton déménagement et pour bénévolat;-
- Plusieurs rabais employé-es afin que tu réalises tes projets immobiliers en pleine confiance et à moindres coûts.- Et on ne se limite pas à cela, parce qu’on se soucie réellement de toi:
- Un processus d’intégration pour te familiariser rapidement avec ton environnement de travail et nos services;-
- Un environnement de travail qui priorise autant ton développement professionnel que ton épanouissement personnel;-
- Un club social qui veille à rendre ton quotidien chez nous plaisant et stimulant;-
- Du travail d’équipe collaboratif où tes plus folles idées sont accueillies et même encouragées.EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

LBDP

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