Donating Giving Specialist

7 days ago

Toronto, Canada The Salvation Army Full time

**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Core Values** The Salvation Army Canada and Bermuda has four core values:
**Hope**:We give hope through the power of the gospel of Jesus Christ.**Service**:We reach out to support others without discrimination.**Dignity**: We respect and value each other, recognizing everyone’s worth.**Stewardship**:We responsibly manage the resources entrusted to us.Reporting to the Divisional Director of Development and working closely with the Major Gift team, the Mid-Level Fundraiser will play a central role in the development, planning and implementation of the Mid-Level donor program, which is focused on donors giving in the $1,000 - $5,000 range.

This position will act as the Development team’s dedicated internal resource to develop this pool of donors by executing a multichannel program aimed at renewing and increasing support. The role will work to compliment the annual marketing program with best practice that informs the Mid-Level program and runs as a regularly scheduled series of meaningful touchpoints.

**KEY RESPONSIBILITIES**:
**Mid-level Fundraising**
- Coordinate an innovative mid-level program, providing a direct personalized connecting point with donors who give in the value range of $750 to $4,999
- Actively manage a portfolio of mid-giving donors through cultivation, solicitation, and stewardship, with a focus on moves-management to increase annual donation income, improve donor retention, and qualify donors as a major gift prospect
- Provide guidance and assign mid-level donors to relationship fundraising portfolios, as appropriate; ensuring fundraising staff are well informed and are primed to personally follow up with donors in a timely manner as relationship managers
- Respond to requests from Mid-Level donors, soliciting feedback and tracking all actions in the database
- Participate in events and activities with Mid-Level donors and prospects as required

**Donor & Divisional Integration**
- Work with internal staff to help design and prepare offers for Mid-Level donors, overseeing workflow from inception to completion
- Stay abreast of industry best-practices in mid-level donor management and implement applicable innovations to the program
- Continuously review pipeline and identify mid-level donors, analyzing data regarding program to identify future segmentation
- Serve as a fundraising specialist resource for Ministry Units across the province, connecting with units to develop proposals for fundraising
- Research & create written content for donor proposals and stewardship material
- Support Major Gifts & Planned Giving, as required.

**Administration**
- Track and analyze results and revenue from mid-level donors to assess revenue and donor retention targets. Report on these metrics regularly and adjust program strategy to ensure fundraising outcomes at achieved.
- Provide back up for Donor Relations as needed, including donor inquiries, donation processing, receipting and correspondence
- Other duties as assigned

**Critical Relationship Management**:
**Internal relationships**:

- Member of the divisional Development team, work cooperatively to serve donors and supporters of The Salvation Army
- Key working relationships with divisional PR staff
- Working collaboratively with corps and ministry units to support local stewardship

**External relationships**:

- Creating relationships with donors to increase engagement and
- Work with vendors within job scope, as necessary

**Managerial/ TECHNICAL LEADERSHIP responsibility**:

- Reports directly to the Director of Development
- This role does not have direct reports but does coordinate/oversee the program and program materials in their own area

**FINANCIAL AND MATERIALS MANAGEMENT**
- This role has no formal financial and materials management authority/accountability but is expected to use and maintain organization assets in accordance with established guidelines

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Post-secondary diploma or degree in Fundraising, Marketing or equivalent experience
- 3 - 5 years of experience in fundraising, specifically donor cultivation and stewardship
- Knowledge of fund development best practices and principles
- Detail-oriented, with strong organizational and planning skills
- Writing and editing experience

**PREFERRED SKILLS/CAPABILITIES**:

- Ability to lead projects to meet expected outcomes
- Strong knowledge of current and developing online fundraising strategies, social media, mobile and new technologies
- Thorough understanding of Blackbaud’s Raiser’s Edge NXT and digital marketing tools
- Comprehensive knowledge of Microsoft Office including Word, Excel, and PowerPoint
- A demonstrated understanding of philanthropic trends both nationally and internationally
- Detail-oriented with a high level of accuracy
- Strong organizati

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