Customer Experience Associate

1 week ago


St Catharines, Canada Scotiabank Full time

Requisition ID: 150237

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- **Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Ontario : St. Catharines

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • St. Catharines, Canada Scotiabank Full time

    Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our Customer Experience Associates...


  • St. Catharines, Ontario, Canada TD Bank Full time

    TD Bank Job OverviewAt TD Bank, we're committed to delivering exceptional customer experiences. As a Customer Experience Associate - Client Service Specialist, you'll play a vital role in helping us achieve this goal.About the RoleThis is an exciting opportunity to join our team and contribute to the success of our customers. As a Customer Experience...


  • St. Catharines, Canada TD Bank Full time

    **Work Location**: St. Catharines, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.00 - $25.98 CAD Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers. This role is required to...


  • St. Thomas, Canada Z-Lite Full time

    Since 1987, Z-Lite has been creating a beautiful array of quality interior and exterior residential lighting. We currently have a very exciting opportunity for an individual who has a positive and professional attitude to join our Customer Service team! Z-Lite is looking for a self-motivated individual with an outgoing and friendly disposition. If you are a...


  • St. Catharines, Canada Stitch It Full time

    **Job Title - Customer Service Associate** **Job Location - St Cathrines, Ontario** **Reports to - Store Manager/ Shift Manager** **Customer Service Associate - Job Description** **Position Summary** Stitch It is Canada’s largest clothing Alteration Company with 54 locations across Canada. We work with large retailers in the fashion industry and are...


  • St. Catharines, Ontario, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a Customer Service Associate to join our team in St. Catharines. In this role, you will be responsible for providing exceptional customer service, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of products and promotions to provide accurate...


  • St. Catharines, Canada Value Village Full time

    **Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...


  • St. Catharines, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...


  • St. Catharines, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...


  • St. Catharines, Canada Scotiabank Full time

    Requisition ID: 213152 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • St. Catharines, Canada Scotiabank Full time

    Requisition ID: 189483 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve...


  • St. Catharines, Ontario, Canada beBee Professionals Full time $35,000 - $55,000

    We are looking for a motivated Sales Associate to join our team in St. Catharines, Canada.OverviewbeBee Professionals is a dynamic company seeking an individual who can provide exceptional customer service and contribute to the overall success of our store.Estimated Salary$45,000 - $60,000 per year, depending on experience.Key ResponsibilitiesGreet and...


  • St. Albert, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on...


  • St. Albert, Canada TD Bank Full time

    **Customer Experience Associate**: - 425967BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 11 Inglewood Drive **Employment Type** - Regular **City** - St. Albert **Time Type** - Part Time **Province/State** - Alberta **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...


  • St. Catharines, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • St. Catharines, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • St. Catharines, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • St. Catharines, Canada Enbridge Full time

    **Posting End Date**: October 10, 2024 **Employee Type**: Regular-Full time **Union/Non**: This is a non-union position Enbridge Gas Inc. is a Customer Centric organization, and the Customer Care team is at the heart of it. Our organizational culture is driven by the needs of our customers. We strive to continuously focus on improving processes and...


  • St. Catharines, Canada Indigo Books & Music Full time

    Company Description **5 AM Availability Required** **Operations/Merchandising Shift** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We...


  • St. Catharines, Canada Emporium Carpet & Flooring Full time

    **Job Summary** Emporium Carpet & Flooring is seeking a full-time Customer Experience Coordinator to join our team! You will be responsible for providing excellent service to our customers. **Duties & Responsibilities.** - Provide customer service to clients. Scheduling installations and managing details - Follow up on any issues that arise from customers...