Sales Consultant

3 weeks ago

Boucherville, Canada SYSCO FOOD SERVICES Full time

Relève deChef de secteurEmplacementLaval-EstType d’emploiPermanent,Full timeDate limiteMay 20th ,2024**À propos de l’entreprise**

Sysco tisse des liens à l’échelle mondiale pour partager les ressources alimentaires et s’entraider. Sysco dirige à partir du cœur de l’alimentation et du service pour offrir des idées et les aliments les plus frais aux restaurants, aux établissements d’enseignement et de soins de santé, aux hôtels et à tous les clients qui préparent des repas hors domicile. Nos clients peuvent compter sur nous pour livrer des produits et des solutions impeccables, car Sysco est un chef de file mondial au cœur de l’innovation en approvisionnement, livraison, gastronomie et plus.Avec plus de 57 000 associés et une flotte de plus de 13 000 véhicules, Sysco gère environ 326 centres de distribution partout dans le monde et sert plus de 625 000 adresses de clients. Pour l’exercice financier 2022 qui se terminait le 2 juillet 2022, l’entreprise a généré des revenus de plus de 68 milliards de dollars USD.Sysco, identifié par Forbes comme l’un des meilleurs employeurs au Canada en 2022, s’engage à réaliser ses objectifs de responsabilité sociale d’entreprise à l’échelle mondiale et à créer un milieu de travail diversifié et inclusif. Nous offrons à nos associés des opportunités de croissance personnelle et professionnelle afin de contribuer au succès d’une entreprise dynamique et de servir les autres de façon à surpasser leurs attentes.Sysco est plus qu’un lieu de travail. Notre passion pour l’alimentation et pour nos clients nous a permis de devenir des leaders de l’industrie. Pour rester au sommet, nous devons continuer à penser grand, travailler fort et ne jamais abandonner. Êtes-vous prêt à devenir un moteur de réussite?**Poste**:
Ce poste est chargé de la gestion des comptes clients et de la promotion des produits et services de Sysco sur un territoire au chiffre d'affaires d'environ 4 millions de dollars. Les comptes utilisent principalement le commerce électronique pour commander. La personne occupant ce poste s’engage à fournir un niveau de service à la clientèle exceptionnel par téléphone, courrier électronique et plateformes de communication virtuelle, puis en personne (sur demande). La personne occupant ce poste s’engage également à fournir un service interentreprises (B2B) exceptionnel dans les domaines suivants : consultation sur les ventes, pénétration des marchés et croissance du bassin de clients, gestion des comptes, service à la clientèle et solutions novatrices, qui permettra à Sysco de se démarquer sur le marché**Responsabilités**:

- Définir et mettre en évidence la proposition de valeur de Sysco pour attirer de nouveaux clients et vendre les produits, services et promotions de Sysco.
- Augmenter la part du portefeuille des clients et améliorer la composition du chiffre d’affaires.
- Utiliser obligatoirement l'outil CRM (Sysco 360) comme outil de gestion de la relation client et du pipeline, ainsi que de communication et de mesure.
- Gérer une combinaison efficace de canaux de gestion des commandes, notamment le téléphone, le courrier électronique et le commerce électronique (50 % minimum pour le commerce électronique) pour l'ensemble de la gestion des commandes clients.
- Développer un portefeuille de comptes et conserver les comptes clients afin d'obtenir une croissance rentable des ventes dans le territoire attribué.
- Résoudre les problèmes des clients et garantir une expérience positive pour celui-ci.
- Évaluer les besoins des clients et analyser les tendances du marché afin de développer des solutions axées sur le client.
- Demeurer informé des conditions du marché, des innovations produits et des produits et ventes des concurrents, puis partager l’information avec les clients dans le cadre des services à valeur ajoutée fournis.
- Adopter une approche proactive de l’apprentissage et du développement et participer activement à des formations et des programmes en grand groupe, au niveau local et spécialisés afin d’affiner ses compétences en matière de conseil commercial en plus de sa connaissance des produits.
- Gérer le crédit et les comptes débiteurs.
- La personne occupant ce poste travaille généralement pendant les heures de bureau traditionnelles, mais les horaires peuvent varier selon le poste, en fonction des besoins des clients. Peut être amené à faire des heures supplémentaires selon les besoins.
- Effectuer toute autre tâche attribuée.

**Qualifications/compétences/exigences**:

- Expérience en vente ou équivalente dans le secteur des services d’alimentation souhaitable, mais non obligatoire.
- Diplôme d’études postsecondaires ou expérience équivalente. Le titre de l’Association canadienne des professionnels de la vente (ACPV) est souhaitable.
- Solides compétences en matière de communication et de service à la c

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