Customer Experience Associate
4 weeks ago
406464BR
Retail Banking - Customer Service
Ottawa, ON
April 17, 2023
Company Overview
Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
**Job Description**:
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
**Requirements**:
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Hours
15
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
-
Customer Experience Associate
1 week ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 173733 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Experience Associate / Bells Corners/ 15h As a Customer Experience Associate (Bells Corners), you are the face, character and heart of our branches. Scotiabank is a place where we put our customers...
-
Customer Experience Associate
2 weeks ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 170787 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate
2 weeks ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 170772 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate
1 month ago
Ottawa, Canada Leclair Decor Full timeThe Opportunity_ We are seeking a dynamic and outgoing individual to join our team as a Customer Experience Associate. As the face of our company, you will be responsible for providing top-notch customer service to our valued clients. This is not your average customer service job - we're looking for someone who can think outside the box and bring a fun and...
-
Cashier / Customer Experience Associate
3 weeks ago
Ottawa, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
3 weeks ago
Ottawa, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
2 weeks ago
Ottawa, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
2 weeks ago
Ottawa, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Cashier / Customer Experience Associate
2 weeks ago
Ottawa, Ontario, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Customer Experience Associate
1 month ago
Ottawa, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
1 month ago
Ottawa, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
3 days ago
Ottawa, Canada TD Bank Full time**Customer Experience Associate**: - 430654BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 5 Pretoria Avenue **Employment Type** - Regular **City** - Ottawa **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...
-
Customer Experience Associate
3 days ago
Ottawa, Canada TD Bank Full time**Customer Experience Associate**: - 430653BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2470 Bank Street **Employment Type** - Regular **City** - Ottawa **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...
-
Customer Experience Associate
16 hours ago
Ottawa, Canada TD Bank Full time**Customer Experience Associate**: - 426351BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1309 Carling Avenue **Employment Type** - Regular **City** - Ottawa **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...
-
Customer Experience Associate
2 weeks ago
Ottawa, Canada TD Bank Full time**Customer Experience Associate**: - 417655BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1309 Carling Avenue **Employment Type** - Regular **City** - Ottawa **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...
-
Customer Experience Associate
7 days ago
Ottawa, Canada TD Bank Full time**Customer Experience Associate**: - 418304BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2154 Carling Avenue **Employment Type** - Regular **City** - Ottawa **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...
-
Customer Experience Associate
1 week ago
Ottawa, Canada TD Bank Full time**Customer Experience Associate**: - 417948BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1648 Montreal Road **Employment Type** - Regular **City** - Ottawa **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...
-
Customer Experience Associate
1 week ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 182382 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
(Can) Cashier
6 days ago
Ottawa, Canada Walmart Full time**In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...
-
Customer Experience Associate
2 weeks ago
Ottawa, Canada Scotiabank Full timeRequisition ID: 168913 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...