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Optometric Assistant/receptionist

5 months ago

Cobourg, Canada Lakefront Optometry Full time

Our busy downtown Cobourg office is looking for a part-time optometric assistant to fill a maternity leave Starting December 1st. We are a family-oriented practice and focus on providing a quality experience for our patients in a comfortable, caring environment. We use electronic medical records and offer a full spectrum of optometric care including full eye examinations, contact lens fittings, visual field testing, OCT, fundus photography, and an optical dispensary.

We value staff who are caring, friendly, and passionate about helping people.

We are looking for a team player that is willing to step into any role that is needed within the office.

The hours for our office are Monday to Thursday 8:30-5:30 and Fridays from 8:30 to 3:00.

Our optometric assistants are responsible for the patient's overall experience during their visit to our office.

Responsibilities include, but are not limited to:

- General reception/front desk duties including scheduling appointments, invoicing, answering phone calls, etc.
- Pre-testing patients (OCT, Humphrey Visual Fields, Lensometry)
- Assisting patients in selection of frames and lenses to suit patients' aesthetic and performance needs and take necessary measurements
- Entering eyeglass and contact lens orders in our electronic medical records software
- Verifying prescription eyeglasses and notifying patients when eyewear is ready.
- Dispensing, adjusting and repairing patient eyewear
- Instructing patients on proper eyewear use and care of new eyeglass lenses.
- Troubleshooting patient concerns in a professional and courteous manner.
- Maintaining the general appearance of the dispensary and reception area.
- Providing exceptional customer service

Compensation is based on experience and skill set.

**Salary**: $15.50 to $19.00 /hour

**Job Type**: Part-time

**Salary**: $15.50-$19.00 per hour

Schedule:

- Monday to Friday

COVID-19 considerations:
Staff wear a medical mask. All patients over two at this time are required to wear masks.