Location Manager

1 week ago

Guelph, Canada VUE3 Vision Therapy Full time

**Location Manager - Vision Therapy Practise**

Do you believe in the power of connection to transform lives? Are you a natural leader who thrives in an environment where curiosity, resourcefulness, and collaboration drive meaningful change? If so, you might be exactly who we’re looking for to join our team as a Location Manager.

**Who We Are**
At our Vision Therapy Practice, we exist to help people unlock their untapped potential. We specialize in teaching brains how to use eyes, helping children overcome challenges that impact their academic performance and confidence. Guided by our core values—Resourcefulness, Curiosity, and Connection—we create life-changing experiences for our clients and their families.

Our team operates with heart and focus. We believe in connecting before we correct, fostering trust and empathy in everything we do. Using the Entrepreneurial Operating System (EOS) as our foundation, we align our daily work with big-picture goals to ensure every team member thrives while making a real difference.

**The Role: Location Manager**
As the Location Manager, you’ll be at the heart of our practice. You’ll lead and inspire a dedicated team, ensuring that each member has the tools, support, and encouragement to do their best work. This role is more than managing operations—it’s about building relationships, driving growth, and creating an environment where everyone feels connected to the shared purpose of helping our clients achieve success.

**Your Impact**:

- **1. Leadership & Connection**_
- Build meaningful relationships with your team, empowering them to grow and succeed through mentorship, clear communication, and encouragement.
- Facilitate weekly Level 10 meetings to remove obstacles, celebrate wins, and keep everyone aligned with the clinic’s goals.
- Use Servant Leadership principles to foster collaboration, leveraging the strengths of each team member to build trust and connection.
- Guide the team using the Working Genius Model, helping individuals find fulfillment in their unique contributions.
- **2. Creating Exceptional Patient Experiences**_
- Ensure every patient feels valued, cared for, and supported on their journey by coordinating schedules, addressing concerns, and maintaining high standards of care.
- Collaborate with our ODs and Vision Therapists to ensure patients graduate on time, with all sessions completed and their progress celebrated.
- Oversee client journeys, ensuring that each touchpoint reflects our commitment to helping them achieve their untapped potential.
- **3. Fostering Growth**_
- Partner with leadership to break big-picture goals (Rocks) into actionable steps, empowering the team to make consistent progress.
- Use data from scorecards and key metrics to identify opportunities for growth and innovation.
- Proactively anticipate staffing and scheduling needs, ensuring we’re always prepared to deliver exceptional service.
- **4. Operational Excellence**_
- Maintain a safe, welcoming, and organized clinic environment that reflects our commitment to care and quality.
- Oversee billing, expenses, and inventory to ensure smooth daily operations and financial sustainability.
- Oversee scheduling for vision therapists, clinical support team, and OD’s to ensure adequate and efficient booking and staffing needs.
- Troubleshoot technology and process challenges, keeping the clinic running efficiently and seamlessly.
- **5. Building for the Future**_
- Collaborate with department heads to align financial strategies with long-term goals, ensuring the clinic’s continued growth and impact.
- Cultivate a culture of innovation and curiosity, inspiring the team to look for new ways to deliver exceptional client experiences.
- Represent the clinic in our community, building relationships and fostering trust as a leader in vision therapy.

**What We’re Looking For**
We’re seeking someone who:

- Embodies our values of Resourcefulness, Curiosity, and Connection.
- Has a heart for leadership and thrives in building meaningful relationships with their team.
- Can balance the demands of daily operations with the creativity and foresight needed to drive long-term success.
- Is excited to engage with tools like EOS to create alignment and clarity.
- Brings a collaborative spirit, listening first and solving challenges together.

**What You Bring**:

- Proven leadership experience, ideally in healthcare, education, or a similar field.
- A commitment to fostering connection and trust within a team.
- Strong organizational and communication skills.
- An interest in learning and growing alongside a supportive team.
- Familiarity with EOS tools like Rocks and Level 10 meetings (preferred but not required).

**Why You’ll Love It Here**:

- Purposeful Work: Every day, you’ll help children and families overcome challenges and discover what’s possible.
- Supportive Culture: You’ll be part of a team that cares deeply about each other and the clients we serve.
- Aligned with Values: Join

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