Product Manager

6 months ago

Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

We are looking for a Product Manager who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are you:
- Excited about an opportunity to work cross-functionally within a global organization to drive customer satisfaction and win revenue?- An entrepreneur at heart with a desire to be a SME and dip your toes into several areas of the business?

What We Need

A Day in the Life-
- Lead the coordination and compilation of comprehensive responses to Request for Proposals (RFPs), leveraging operational and technical expertise to ensure accuracy, completeness, and competitiveness of our submissions. This involves collaborating with various internal stakeholders to gather necessary information and articulate our value proposition effectively, supporting the sales team's efforts from an operational perspective- Operational support to expedite the activation and utilization of program, focusing on improving internal processes to educate and guide clients on network use and transaction procedures- Support dedicated initiatives to optimize service delivery and operational excellence for Strategic Accounts- Collaborate with the IT department on project and initiative evaluations, performing critical data exercises to develop business cases. This responsibility entails analyzing existing trends and historical data to assess the viability and potential impact of proposed IT projects, ensuring they align with operational efficiencies and strategic objectives- Gain market intelligence via monitoring competition and gathering current marketplace information on pricing, products and industry trends- Collaborate with sales, account management and marketing teams on the successful rollout of product enhancements & innovations- Gain a deep understanding of customer experience and product gaps via direct client feedback and in-depth customer survey reviews- Continuously engage with internal stakeholders, including operations, sales and account management to gather feedback on product enhancement opportunities

**Requirements**:
- Bachelor’s Degree required- 5 years’ experience in client/stakeholder management- Demonstrated experience creating and presenting compelling PowerPoint presentations for internal & external stakeholders- Proficient in Microsoft Office Suite (Word, Outlook, Excel)- Extensive business acumen and deep understanding of business objectives / product vision- Excellent communication, leadership, and client service skills-
- Entrepreneurial and solution oriented mindset with strong bias for action- Excels in fast-pace work environment- Able to travel up to 10%

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._

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