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Pharmacy Assistant

4 months ago

Kitchener, Canada Canadian Addiction Treatment Centers Full time

**Division**: Canadian Addiction Treatment Pharmacy

**Location**: TRC Kitchener

**Job Type**: Full-Time Permanent

**Hours of Work**: 30-40 hours/week

**Reference No**: 001-CATP-384

Come join our growing organization as a part of a high performing CARE team who are committed to changing the lives of people suffering from addiction

**WHAT YOU’LL LOVE ABOUT CATC**:
**AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE**:
**C**ompassionate** | A**ccessible** | R**espectful** | E**xperts in Addiction Medicine
- ** Wellness **- Benefits including Health, Dental and Paramedical coverage, Employment Assistance Program, Discounted GoodLife Fitness memberships, Paid time off for vacation, illness, bereavement and mental health.
- ** Career Development**:

- Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
- ** Preparation for the Future** - Retirement Savings Plan
- ** Employee Recognition** - Service Recognition Program
- Professional Designation Dues/Fees and Liability Insurance

**ABOUT THE POSITION**:
**GENERAL PHARMACY-**

**YOUR DUTIES AND RESPONSIBILITIES**:

- Answering telephones, forwarding calls, taking messages, assisting customers, stocking shelves, operating cash registers, cleaning work areas and sterilizing containers.
- Order medications, organize supplies, label drugs
- Work directly with patient data, prepare insurance forms, maintain patient profiles
- Provide patient assistance for technical non-regulated functions as required (e.g., showing location of an OTC product) while ensuring that a pharmacist is consulted for all patient therapeutic issues. Administrative duties include the following: Banking & POS functions: operating POS, monitoring charge accounts, account reconciliation, etc
- Data entry and billing of prescriptions using Kroll Pharmacy Software ensuring that required documentation is complete, including third-party billing restrictions, co-payment management, and coordination of benefits
- Assist with the management and reconciliation of inventory
- Other duties as assigned by the Designated Manager or dispensing pharmacist(s)

**WHAT YOU’LL NEED TO HAVE**:

- Completion of secondary school (diploma)
- Provision of a recent and acceptable Criminal Reference Check.
- Proficiency in using Microsoft platform, particularly Outlook, Word, and Excel.
- Previous Pharmacy and Kroll experience is an asset.
- Must be able to stand for long periods of time.
- Demonstrated decision-making skills.
- Excellent communication (verbal and written), organizational, and time management skills.
- Demonstrated ability to remain calm and poised in urgent situations.
- Excellent interpersonal and customer service skills.
- Strong attention to detail.

**-SHIPPING -**

**YOUR DUTIES AND RESPONSIBILITIES**:

- Preparing prescriptions for sign off by a pharmacy technician or pharmacist according to pharmacy workflow and procedures:

- Receiving written prescriptions and inputting them into the computer system.
- Resolving third-party billing issues.
- Measuring, mixing, packaging, and labelling drugs.
- Pre-packaging medications (e.g., methadone, unit-dose medications).
- Assist the dispensing pharmacist in the safe and effective delivery of medication, including:

- Ensuring prescriptions are only provided to patients once the therapeutic check by a pharmacist has been performed
- Communicating with clients and physicians as needed
- Answering telephones and taking messages
- Receiving and sending electronic or fax communications, and general filing
- Data entry and billing of prescriptions using Kroll Pharmacy Software ensuring that required documentation is complete, including third-party billing restrictions, co-payment management, and coordination of benefits
- Assist with the management and reconciliation of inventory
- Other duties as assigned by the Designated Manager or dispensing pharmacist(s)

**WHAT YOU’LL NEED TO HAVE**:

- Completion of a Pharmacy Assistant College diploma and/or equivalent of a minimum 2 years of relevant work experience
- Experience using Kroll Pharmacy Software
- Provision of a recent and acceptable Criminal Reference Check.
- Proficiency in using Microsoft platform, particularly Outlook, Word, and Excel.
- Demonstrated patient-centered pharmacy practice skills.
- Demonstrated decision-making skills.
- Excellent communication (verbal and written), organizational, and time management skills.
- Demonstrated ability to remain calm and poised in urgent situations.
- Excellent interpersonal skills.

**ABOUT THE COMPANY**
- Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code._