Counter/ Inside Sales Associate

3 weeks ago


Victoria, Canada Gescan Full time

**About Us**:
With over 60 years of industry experience, Gescan has 26 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 7 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.
- **What’s In It For You?**_
- You will be joining a market leader with over 40 years of experience to help you elevate your potential.
- You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
- A chance to get involved in the forever growing electrical industry.
- We house the largest inventory to better service our customers and deliver on sales commitments.
- An opportunity for career development across many business departments within our organization.

**Scope of the Position**

Responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with overall service.

**Major Responsibilities**
- Contacting current customers and identifying new products and potential up-selling.
- Responding to and processing incoming calls, orders and opening new accounts.
- Developing customer base and sales leads by making cold and warm calls.
- Maintaining knowledge base on current products and learning about new products.
- Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
- Providing pricing quotations and follow-up on quotes.
- Purchasing (direct orders), Credits/Debits and Returns - as required..
- Counter Sales (where applicable).
- Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent (where applicable).
- Providing basic technical support on products and product information.
- Troubleshooting (freight problems, expediting, etc), responding to inquiries and closing orders.
- Other duties as required.

**Education & Training**
- High School Diploma required.
- Knowledge of Microsoft Office required.

**Experience**
- 1-3 years of related experience.
- Product knowledge or industry experience preferred.
- Experience using inventory software preferred.

**Benefits and Perks**
- We offer a competitive salary, plus a full set of benefits, including:

- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

**Social Media**:
Facebook: Gescan Canada
LinkedIn: Gescan
YouTube: GescanTV

**Next Steps**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Day range:

- Monday to Friday

Shift:

- 8 hour shift

Application question(s):

- What are your salary expectations?

Work Location: One location



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