Managing Supervisor, Customer Service

3 months ago

Vernon, Canada CORBETT OFFICE EQUIPMENT LTD. Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Tasks**:

- Manage staff and assign duties
- Implement price and credits policies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Conduct performance reviews
- Recruit, train and supervise staff
- Participate in staff meetings, educational conferences and workshops
- Obtain and process information required to provide customer service
- Develop policies and procedures and attend to other management responsibilities
- Professionalism in customer service
- Provide customer service
**Computer and technology knowledge**:

- Point of sale system
- Word processing software
- Database software
- Electronic mail
- Spreadsheet
- Adobe Acrobat Reader
- MS Outlook
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
**Personal suitability**:

- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Maturity
- Patience
- Resourcefulness
- Ability to multitask
- Leadership
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Experience**:

- 2 years to less than 3 years
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits

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