Customer Service Representative
1 week ago
Sussex Insurance Agency (Vernon) is a dynamic insurance agency dedicated to providing exceptional customer service and tailored solutions for our clients.
Job OverviewWe are currently seeking a Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for ensuring seamless communication with our clients, resolving inquiries, and handling customer complaints in a professional and courteous manner.
Key Responsibilities- Greet and direct visitors to the appropriate contacts or service areas.
- Order office supplies as needed.
- Answer telephone calls and relay messages efficiently.
- Provide directory assistance and accurate information to clients.
- Deliver exceptional customer service, responding promptly to client inquiries and concerns.
- Perform basic bookkeeping tasks to maintain accurate records.
- Familiarity with MS Office Suite, including Excel and Word.
- Excellent organizational skills, with the ability to prioritize tasks effectively.
- Reliability and flexibility to adapt to changing circumstances.
- Effective time management, enabling efficient task completion.
As a valued member of our team, you can expect:
- A competitive salary range of $45,000 - $55,000 per year, based on experience and qualifications.
- A comprehensive benefits package, including health, dental, and vision coverage.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A supportive work environment that fosters collaboration and growth.
This is an exciting opportunity for a motivated and customer-focused individual to join our team. If you are eager to provide top-notch service and support, we encourage you to apply.
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