Branch Manager

2 weeks ago

London, Canada Vermeer Canada Inc. Full time

Since 2000, the Vermeer Canada team has been adding value to our customers’ businesses through our partnership and support our desire to help build sustainable and responsible communities. We are a family-oriented company that is passionate about the Vermeer brand and products. We value diverse perspectives and strive to create an inclusive environment where everyone feels comfortable being their most authentic self. We truly value our employees’ commitment to the important work we do, and as a result we offer industry-leading compensation and benefits, as well as professional growth and development opportunities.

Vermeer Canada is a full-service dealership that supports our customers in making the most of their business opportunities, increasing productivity and decreasing downtime. Our 16 locations are strategically placed to equip our customers where they need it most.

Are you passionate about developing relationships and influencing the aftermarket customer experience? We’re looking for a leader to support a team who is eager to drive exceptional customer experience while maintaining profitable parts and service operations.

**What you will do**:

- Develop and engage talent through relevant training programs and coaching opportunities.
- Develop and maintain quality supplier relationships to ensure parts inventory requirements are being met.
- Ensure all facilities, including technician work areas and the equipment yard are maintained in an orderly and safe manner.
- Facilitate budgeting processes, including projecting sales and profit margins.
- Monitor profit and loss statements to ensure key performance indicators are being met.
- Ensure adherence to overall company policies and procedures, with emphasis on health and safety regulations.
- Develop and influence a healthy team culture through daily leadership of the parts and service departments.
- Establish, monitor, and report on key performance indicators.
- Manage warranty claim processes in partnership with service technicians and factory personnel.

**What we are looking for**:

- Strong organizational and decision-making abilities, with a desire to take initiative and accept responsibility.
- Excellent verbal and written communication skills
- Excellent technical, interpersonal, and troubleshooting skills
- Ability to maintain a professional presence, ensuring satisfactory resolutions to problems or concerns.
- Proficient in Microsoft suite
- Ability to manage work order, quality, parts order, and purchase order processes.
- Service experience and heavy equipment operation is an asset. Travel Minimal travel is expected of this position.

Pay: $90,000.00-$110,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- management: 3 years (preferred)

Ability to Relocate:

- London, ON N6L 1C2: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-02-19

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