Receptionist

2 months ago


Vancouver, Canada Collingwood Neighbourhood House Full time

**March 27, 2023**
**Internal/External Job Posting #AD11‐23‐01**

**RECEPTIONIST**
**CASUAL, PERMANENT**

Collingwood Neighbourhood House’s mandate is to promote the well‐being of the Renfrew‐Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs.

**JOB OVERVIEW**

**QUALIFICATIONS**
- Good telephone etiquette, communication and reception skills. Previous experience in reception required, especially with electronic multi‐line switchboard
- Experience with POS system is an asset
- Previous working experience in handling cash
- Tactful with good interpersonal skills and organized
- Ability to be resourceful and proactive when issues arise
- Be an active listener
- Knowledge of MS Word with typing speed of at least 40 wpm
- Experience and ability to work in multi‐cultural environment
- Flexibility to be able to move between activities and duties quickly if priority changes
- Able to work flexible hours
- Able to work in a team environment
- Creativity, initiative and a sense of humor
- Familiarity with the Collingwood community, local and regional programs and services
- Fluency in English
- Second language is an asset
- Experience and skills on defusing challenging situations
- Experience in working with Intercultural, underserved and vulnerable population
- Must be fully vaccinated against COVID‐19

**JOB DETAILS**
- Salary: $18.70 per hour to start
- Schedule: Casual (On Call)
- Location: 5288 Joyce Street or 3690 Vanness Ave
- Expected Start Date: ASAP

This is a unionized position covered by a Collective Agreement with CUPE Local 1936

**APPLICATION PROCESS**
Procedures, all factors being equal, first priority will be given to qualified local and internal applicants. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous,
People of Colour, LGBTQ2IA+, and those living with a visible or invisible disability.

**PLEASE SUBMIT RESUME TO**:
**Jenny Eng‐Chan**
Information & Referral/Reception Coordinator

Collingwood Neighbourhood House
5288 Joyce Street, Vancouver, BC, V5R 6C9

**Please quote reference #AD11‐23‐01**
**CLOSING DATE: Monday, April 11, 2023 by 5 pm**

**APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED**

**No phone calls please.**

**Job Type**: Casual

**Salary**: From $18.70 per hour

Schedule:

- Day shift
- On call

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2023-04-11


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