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Customer Solution Tech Coord Cloud Ran

1 month ago

Ottawa, Canada Ericsson Full time

**Join our Ericsson team in Ottawa to work with the latest groundbreaking technologies and make a powerful impact within your career.**

**Our Exciting Opportunity**:
Approximately 40% of the world’s mobile traffic is carried through an Ericsson Network. The fifth generation (5G) of Radio Access Networks (RAN) is happening now and Ericsson is the recognized technology leader in bringing it to the market. With the first commercial 5G launches, there has never been a better time for you to make your mark. We are embarking on an outstanding journey to develop a new 5G Radio Access Network solution using the latest in Cloud Native technology and principles.

**You will be responsible for**:

- Providing input/direction on Cloud RAN solution configuration (HW/SW) including tie in to ERS (Ericsson Radio System)
- Proactively identifying and providing solutions to gaps found in configurations and deployment solutions (from early phase to deployment) both as Cloud RAN and Hybrid RAN scenarios
- Providing input/feedback on Cloud RAN solution documentation - reference configuration, dimensioning, solution deployment guidelines, etc.
- Providing technical support to Cloud RAN customer facing teams in their daily work
- Reviewing and providing support to Cloud RAN Trials and PoCs, including scope
- Connecting with the development projects, programs and release through different TCs (Technical Coordinators), Developers, Program Leaders and SPMs (Strategic Program Managers) and providing a customer perspective on the solutions
- Linking teams both inside and outside the Cloud RAN Engineering Unit to achieve team goals and improvements

**To be successful in the role, you must have**:

- Bachelor’s or master’s level degree in a related field
- 5+ years’ experience driving/delivering e2e solutions
- 5+ years’ experience in Customer Unit / Customer Engagement role(s)
- Result oriented, inquisitive active/quick learner able to work in a fast paced and dynamic environment
- An ability to build partnerships across organizations to work out complex issues/problems
- Excellent problem solving and interpersonal skills and possess a can-do attitude

**What´s in it for you?**

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

**What happens once you apply?**

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Canada : Ontario : Ottawa || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver || Canada : British Columbia : Victoria || Canada : Manitoba : Winnipeg || Canada : New Brunswick : Fredericton || Canada : Newfoundland and Labrador : St. John's || Canada : Northwest Territories : Yellowknife || Canada : Nova Scotia : Halifax || Canada : Nunavut : Iqaluit || Canada : Ontario : Mississauga || Canada : Ontario : Toronto || Canada : Prince Edward Island : Charlottetown || Canada : Quebec : Montreal || Canada : Quebec : Québec || Canada : Quebec : Saint-Laurent || Canada : Saskatchewan : Regina || Canada : Yukon : Whitehorse

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