Specialist, Global Clinical Solution, Ecoa

2 weeks ago

Mississauga, Canada AstraZeneca Full time

**Specialist, Global Clinical Solution, eCOA**

**Hybrid work**

Global Clinical Solutions (GCS) drives the delivery of services and technology for AstraZeneca for its internal and external stakeholders.

The Specialist, GCS delivers global centralised services across drug projects and/or other activities that enable delivery of Clinical Development programs to time, cost, and quality across all delivery models.

Individuals in the role will ensure the population and availability of complete, high quality data from clinical operations processes/procedures and systems. They may deliver trainings in relation to system procedures and/or processes and participate in the coordination of the life cycle management of processes and systems/tools including associated documentation (procedural, system).

All Specialists, GCS will participate in improvement projects as needed, and will contribute to functional and regional initiatives.

**Typical Accountabilities**

**As the member of a specific activity team the GCS Specialist**:

- Delivers GCS services
- Sets up and maintains systems/tools and data associated with projects, services and technology in partnership with Study Teams and external partners to appropriate standards, completeness, quality and consistency
- Supports life cycle management and business continuity for operational processes/procedures, systems/tools, standards, procedural documentation and training materials
- Provides support to user communities including
- Conducting relevant process/system/tool trainings
- Facilitating knowledge sharing
- Establishing of best practice
- Ensuring communication with relevant stakeholders across GCS and AZ
- Performs analyses of processes and tools to define business usage and identify opportunities to improve efficiency/effectiveness of systems/methods/processes; Support in User Requirement Specifications and User Acceptance Tests
- Contributes to business cases for continuous improvement project
- Prioritises workload to achieve personal and work unit targets
- Participates in change initiatives

**Requirements**:
**Essential**:

- Bachelor’s degree or other equal education that supports Skills and Capabilities of the position and ensures successful conduct of accountabilities/responsibilities and appropriate interactions with internal/external customers
- Proven organizational and analytical skills
- Proven ability to multitasking, time management and have task oriented performance
- Previous administrative training/experience
- Computer proficiency
- Can create and maintain systems for efficiency for both self and others
- Excellent knowledge of spoken and written English
- Strong communication skills
- Exhibit of AZ Values and Behaviors

**Desirable**:

- University degree in biological science or health care
- related field
- A good understanding of the clinical study process
- Programming experience or programming aptitude
- Work experience in the pharmaceutical industry or in the environment of clinical study delivery/clinical development processes
- Knowledge of pharmaceutical drug development and
clinical study processes and associated government
regulations, ICH GCP
- Shown willingness and ability to train others on study
support processes and procedures
- Demonstrate the ability to proactively identify risks
and issues as well as possible solutions
- GxP trained

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