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Regional Program Manager

4 weeks ago


Mississauga, Canada Echelon Insurance Full time

**About Us**:
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

**Who we are**:

- Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs

**Position Details**:
**What you will do**:

- This position is responsible for Managing and Underwriting new and existing Programs ( Long haul Trucking and Commercial Auto) based in the manager’s assigned region, with a clear focus on excellence in program underwriting. The Regional Program Manager will also be tasked with ensuring compliance with Echelon’s corporate standards by conducting audits and will be accountable for topline and bottom line results of Programs falling under his care.
- Collaborate with broker partners to identify niche customer segments with specialized insurance needs.
- Develop customized insurance programs tailored to the identified customer segments, ensuring that the program aligns with the company's strategic goals.
- Work closely with internal teams and resources to ensure a successful program launch, addressing any internal challenges or pushback.
- Build and maintain strong relationships with broker partners, serving as the primary point of contact for program-related matters.
- Track the success of the insurance program over time, including growth and profitability metrics.
- Conduct quality audits and evaluations to ensure that brokers are operating within the specified program parameters and delivering high-quality service to customers.
- Prepare regular reports on program performance, growth, and profitability to share with internal stakeholders.

**Who you are**:

- University Degree (Business, Economics, Finance, Accounting or similar), or
- Recognized Insurance-specific degree
- 5 years of relevant P&C-related experience, with at least 2 years in Commercial Auto and/or Transport
- CIP or FCIP designation
- CRM exposure
- Significant involvement in underwriting operations.
- Experience dealing directly with brokers or MGAs.

**Our Commitment**:
As an organization, we are focused on safety, which includes the safety and well-being of our associates. Therefore, you must be and remain fully vaccinated as a condition of employment.
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