Junior Customer Service Representative

2 weeks ago

Toronto, Canada The Cup Store Full time

**About the Company**

**About the Position**

We are looking for an energetic and enthusiastic individual who can perform a range of tasks such as; Receiving inbound calls from clients/customers. Managing multiple orders with deadlines, as well as monitoring the order process to ensure that clients are more than satisfied with their experience. They will work closely with other teams to ensure the order is completed from start to finish.

**Responsibilities**
- Consulting with customers regarding products, services and printing capabilities.
- Answering incoming calls and assisting with customer inquiries through our chat system.
- Managing orders from start to finish by providing quotes, art proofs, collecting payment, and reviewing quality with the Production team.
- Providing customized suggestions and advice regarding individual customer needs
- Creating product quotations and shipping estimates tailored to each client.
- Preparing and sending samples to potential customers.
- Following-up with clients on a regular basis, with regards to approvals, deadlines, and payments etc.
- Responding and adapting to any issues regarding customer dissatisfaction, production issues, and/or untimely delivery schedules, etc.
- Maintaining and developing customer relationships to encourage and promote future repeat business.

**Qualifications and Education**:

- Bachelor's Degree.
- Preferred to have a minimum of 1 year’s office administration/Customer service experience.
- Experience in Printing Industry is an asset.
- Good Communication skills.
- Attention to detail and organized.
- Able to work under pressure.

The Cup Store is committed to building an inclusive, diverse, and equitable workforce that is representative of the communities we serve. We are proud to be in compliance with the _Accessibility for Ontarians with Disabilities Act (AODA), 2005_ and the _Integrated Accessibility Standards Regulation_. Accommodation will be provided in all parts of the recruitment and assessment (if applicable) process as required under The Cup Store’s accessibility policies and procedures. Applicants must make their accommodation needs known upon requests for interviews.

We thank all applicants for their interest in The Cup Store but only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Are you legally entitled to work in Canada?

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

  • Junior Client Service Representative

    3 weeks ago

    Toronto, Ontario, Canada Good2Great Solutions Full time

    Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the telecommunications industry and are walking into 2024 with new lucrative essential service provider partnerships. In response to our business's continued growth, we are looking for a Junior Client Service Representative to serve this new...

  • Junior Client Service Representative

    3 weeks ago

    Toronto, Ontario, Canada Good to Great Solutions Full time

    Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the telecommunications industry and are walking into 2024 with new lucrative essential service provider partnerships. In response to our business's continued growth, we are looking for a Junior Client Service Representative to serve this new...

  • Junior Client Service Representative

    3 weeks ago

    Toronto, Canada Good to Great Solutions Full time

    Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the telecommunications industry and are walking into 2024 with new lucrative essential service provider partnerships. In response to our business's continued growth, we are looking for a Junior Client Service Representative to serve this new...

  • Customer Service Representative

    3 weeks ago

    Toronto, Canada Emson Creative Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service Representative

    7 days ago

    Toronto, Canada The Restorer Inc. Full time

    Job description We are hiring for Customer Service Representative who can manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working...

  • Inbound Customer Service Representative

    4 days ago

    Toronto, Canada Zedd Customer Solutions Full time

    **COMPANY: ZEDD Customer Solutions** In June 2010, Zedd Customer Solutions, a proudly Canadian owned and operated outsource call center service provider was co-founded by four of Canada’s most recognized call center industry professionals. Zedd believes delivering an excellent customer experience is about execution and uncompromised attention to detail...

  • Service Customer Care Representative

    3 weeks ago

    Toronto, Ontario, Canada Hard Rock Digital Full time

    About Us Hard Rock Games is a leader in offering world-class social and mobile gaming experiences. We're seeking a dynamic Senior Customer Service Representative to join our team. If you're passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you. Rooted...

  • Service Customer Care Representative

    3 weeks ago

    Toronto, ON, Canada Hard Rock Digital Full time

    About Us Hard Rock Games is a leader in offering world-class social and mobile gaming experiences. We’re seeking a dynamic Senior Customer Service Representative to join our team. If you’re passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you. ...

  • Senior Customer Service Representative

    3 weeks ago

    Toronto, Canada Hard Rock Digital Full time

    About Us Hard Rock Games is a leader in offering world-class social and mobile gaming experiences. We’re seeking a dynamic Senior Customer Service Representative to join our team. If you’re passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted...

  • Senior Customer Service Representative

    3 weeks ago

    Toronto, Canada Hard Rock Digital Full time

    About Us Hard Rock Games is a leader in offering world-class social and mobile gaming experiences. We’re seeking a dynamic Senior Customer Service Representative to join our team. If you’re passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted...

  • Senior Customer Service Representative

    2 weeks ago

    Toronto, Ontario, Canada Hard Rock Digital Full time

    About Us Hard Rock Games is a leader in offering world-class social and mobile gaming experiences. We're seeking a dynamic Senior Customer Service Representative to join our team. If you're passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you. Rooted...

  • Senior Customer Service Representative

    1 week ago

    Toronto, Canada Hard Rock Digital Full time

    About UsHard Rock Games is a leader in offering world-class social and mobile gaming experiences. We're seeking a dynamic Senior Customer Service Representative to join our team. If you're passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted in...

  • Bilingual Customer Service Representative

    2 weeks ago

    Toronto, Ontario, Canada Food Service Solutions Canada Full time

    Company Description Food Service Solutions Inc. is a company that optimizes Canada's commercial kitchens through a nationwide network of executive chefs, equipment dealers, and a portfolio of well-respected Food Service Equipment brands. They work directly with operators and chefs to streamline workflows, reduce costs, and maximize the return on equipment...

  • Bilingual Customer Service Representative

    3 weeks ago

    Toronto, Canada Food Service Solutions Canada Full time

    Company Description Food Service Solutions Inc. is a company that optimizes Canada’s commercial kitchens through a nationwide network of executive chefs, equipment dealers, and a portfolio of well-respected Food Service Equipment brands. They work directly with operators and chefs to streamline workflows, reduce costs, and maximize the return on equipment...

  • Senior Customer Service Representative

    3 weeks ago

    toronto, Canada Hard Rock Digital Full time

    About UsHard Rock Games is a leader in offering world-class social and mobile gaming experiences. We’re seeking a dynamic Senior Customer Service Representative to join our team. If you’re passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted...

  • Senior Customer Service Representative

    3 weeks ago

    toronto, Canada Hard Rock Digital Full time

    About UsHard Rock Games is a leader in offering world-class social and mobile gaming experiences. We’re seeking a dynamic Senior Customer Service Representative to join our team. If you’re passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted...

  • Senior Customer Service Representative

    3 weeks ago

    toronto, Canada Hard Rock Digital Full time

    About UsHard Rock Games is a leader in offering world-class social and mobile gaming experiences. We’re seeking a dynamic Senior Customer Service Representative to join our team. If you’re passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted...

  • Senior Customer Service Representative

    2 weeks ago

    Toronto, Ontario, Canada Hard Rock Digital Full time

    About UsHard Rock Games is a leader in offering world-class social and mobile gaming experiences. We're seeking a dynamic Senior Customer Service Representative to join our team. If you're passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted in...

  • Senior Customer Service Representative

    2 weeks ago

    Toronto, Ontario, Canada Hard Rock Digital Full time

    About UsHard Rock Games is a leader in offering world-class social and mobile gaming experiences. We're seeking a dynamic Senior Customer Service Representative to join our team. If you're passionate about providing exceptional customer service, mentoring others, and contributing to a fast-paced gaming environment, this is the opportunity for you.Rooted in...

  • Junior Sales Representative Needed

    6 days ago

    Toronto, Canada MAXPower Services Inc. Full time

    **About Us**: MAXPower Services Inc. is a leading facility maintenance service provider offering comprehensive solutions such as window cleaning, landscaping, snow removal, power washing, janitorial services, and more. We pride ourselves on delivering exceptional service and innovative solutions to our clients across various industries. As we continue to...