Night Auditor/guest Services
2 weeks ago
Must be available for Shift Work
- Providing courteous, professional and pleasant phone manners
- Checking clients in and out, promptly, professionally with a welcoming manner
- Answering internal & external phones and transferring to proper departments
- Answering the reservation line and selling rooms
- Handling guest complaints and concerns in an efficient and timely manner
- Must follow procedures and policies implemented by the Hotel
- Provide tourist information to Hotel guests
- Performing general office duties
- Responsible for cash float and processing proper form of payment
- To balance all revenue departments, credit card receipts, verify cash intake and the accuracy of all hotel account
- Follow all safety and security procedures to maintain the assets, team members and guests in a safe manner. Report all unsafe conditions immediately
- Job Requirements/Qualifications:
- **Minimum Qualifications**:
- High School diploma
- **Must have at least one year experience in the hotel Industry in a similar position with customer service emphasis**:
- Must be able to communicate effectively (written & verbal) in English
- Must be able to work well under pressure, self-motivated, dependable and reliable
- Hospitality knowledge is an asset
- **MUST HAVE OPEN AVAILABILITY**:
- **Must be in Vancouver area for interview**
- Salary/Wage: $18.00 and up Depending on Previous Experience
- Job Application Process:
No Phone Calls please.
Must be in the Vancouver area for interview
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