Network Operations Technician Ii

6 months ago


Grande Prairie, Canada Vincent Communication and Controls Ltd. Full time

**Key Responsibilities**:

- Coordinate activities with team members to accomplish and complete jobs efficiently.
- Complete records and other related paperwork as required.
- Adhere to all network privacy and security protocols.
- Answer customer support calls professionally.
- Collect information from customers and forward to appropriate Department.
- Diagnose, resolve, or escalate technical issues using various software tools.
- Document support requests in ticketing system.
- Assist field technicians with in-house support requests.
- Monitor network services and act when alerts come in.
- Verify NOC inventory such that it is ready for dispatch.
- Ensure all VCCL equipment is properly labelled.
- Provision and label network equipment for deployment.
- Update firmware, adjust configuration, and verify functionality of client equipment deployed in the field.
- Notify clients regarding the status of significant issues.
- Evaluate potential client sites using path profiling software.
- Submit dispatch requests for issues that cannot be resolved remotely.
- Mentorship of fellow team members.
- Engage third party vendors for support, licensing, and Return Material Authorizations (RMAs).
- Review and approve or deny third party requests to access VCCL infrastructure.
- Assist NOC personnel as needed.
- Be available outside of business hours on an on-call basis.

**Required Skills, Experience, and Education**:

- Technology degree or diploma an asset.
- Advanced understanding of computer and network fundamentals.
- Basic experience with radio and microwave frequencies.
- Must be able to safely lift 30 lbs.
- Basic understanding and safe use of hand tools.
- Strong English communication skills.
- Reliable and dependable.

**What Do We Have To Offer?**
- Compensation will be based on a combination of experience and education. Salary rate ranges between $50,000.00 /annually - $70,000.00 /annually.
- Schedule: Monday - Friday, rotating on-call schedule
- Participation in the Family Extended Health Benefits program after completion of 90-day probationary period.
- RRSP matching after 1 year of cntinous employment.

Pay: $50,000.00-$70,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Ability to commute/relocate:

- Grande Prairie, AB T8X 0K4: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



  • Grande Prairie, Canada Vincent Communication and Controls Ltd. Full time

    **Key Responsibilities**: - Coordinate activities with team members to accomplish and complete jobs efficiently. - Complete records and other related paperwork as required. - Adhere to all network privacy and security protocols. - Answer customer support calls professionally. - Collect information from customers and forward to appropriate Department. -...

  • Network Technician

    6 months ago


    Grande Prairie, Canada Vincent Communication and Controls Ltd. Full time

    At Vincent Communications, we are actively searching for proficient Network Technicians to become an integral part of our committed Network Operations team in Grande Prairie, AB. If you thrive on providing comprehensive technical support, excelling in networking, and configuring network equipment, then this opportunity is for you. **Key...

  • Network Technician

    6 months ago


    Grande Prairie, Canada Vincent Communication and Controls Ltd. Full time

    At Vincent Communications, we are actively searching for proficient Network Technicians to become an integral part of our committed Network Operations team in Grande Prairie, AB. If you thrive on providing comprehensive technical support, excelling in networking, and configuring network equipment, then this opportunity is for you. **Key...


  • Grande Prairie, Canada Buffalo Inspection Services Inc. Full time

    Buffalo Inspection Services Inc. is seeking an experienced RT Level II Technician to join our team in Grande Prairie, Alberta.We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience and qualifications.About the JobThis is a 6 and 1 rotation position, requiring the ability to work in a fast-paced environment with minimal...


  • Grande Prairie, Canada A Cable Guy Solutions Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: Experience an asset **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Telecommunications industry **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs),...

  • Environmental II

    1 week ago


    Grande Prairie, Canada Alberta Health Services Full time $20 - $22

    Your Opportunity: Alberta Health Services (AHS) is looking for a dependable, highly motivated individual for the position of Environmental Services II (cleaner/housekeeper trained to work in healthcare) that is dedicated to both high-quality work and safety. AHS will provide the necessary training to safely clean and disinfect patient rooms, clinical...

  • Operations Technician

    4 weeks ago


    Grande Prairie, Canada Roska DBO Inc Full time

    Operations Technician Roska DBO Inc. is a customer-focused operations company that has been serving the oil and gas industry for over 25 years. Based in Grande Prairie, Alberta, with a network of locations across western and northern Canada, Roska offers expertise in production and equipment solutions on well sites and facilities. As an Operations Technician...


  • Grande Prairie, Canada Provision Infotech Full time

    Provision Infotech is seeking a highly experienced IT Team Lead to oversee the daily activities of a team of IT technicians, ensuring their productivity, growth, and alignment with organizational goals. This role emphasizes task management, team performance, and coordination, while maintaining oversight of technical responsibilities related to network and IT...


  • Grande Prairie, Canada Buffalo Inspection Services Inc. Full time

    Buffalo Inspection Services is on the hunt for top-level talent and is looking for CGSB RT Level II Technicians to join our growing team for Pipeline Projects starting IMMEDIATELY , in the Grande Prairie area.  This a 6 and 1 rotation. We offer competitive wages and LOA is provided. About Buffalo… Buffalo Inspection Services is Canada’s largest...


  • Grande Prairie, Canada Provision Infotech Full time

    As the IT/OT Team Lead you will oversee the daily activities of a team of IT/OT technicians, ensuring their productivity, growth, and alignment with organizational goals. This role emphasizes task management, team performance, and coordination, while maintaining oversight of technical responsibilities related to network and IT infrastructure support.Key...

  • Electronics Technician

    6 months ago


    Grande Prairie, Canada Northern Etech Services Inc. Full time

    ''' Job Title: Electronics Technician **Duties**: - Install, maintain, and repair electronic equipment and systems - Troubleshoot and diagnose issues with electronic components - Use schematics and technical manuals to guide repairs and installations - Test and calibrate electronic equipment to ensure proper functioning - Collaborate with other...


  • Grande Prairie, Canada Magnum Cementing Services Full time

    **Job Summary:**We are seeking a highly motivated and detail-oriented Oilfield Operations Technician to join our team at Magnum Cementing Services.**About Us:Magnum Cementing Services is a leading provider of cementing services in the oil and gas industry. We pride ourselves on delivering exceptional results and providing a safe working environment for our...


  • Grande Prairie, Canada Roska DBO Full time

    **Instrumentation Technician - Journeyman & Experienced Apprentices** **Description**: We are currently seeking **Journeyman and Apprentice Instrumentation Technicians **to join our busy maintenance team. **Qualifications**: - Must pass pre hire drug and alcohol screening - Valid Class 5 Driver’s License with a clean Abstract - Journeyman or Apprentice...


  • Grande Prairie, Canada CDN Controls ULC Full time

    **Communications Technician** **Overview**: CDN Controls specializes in Control System Integration and Automation. We offer Control System Design, Manufacturing, and System Integration services concentrating on Industrial Automation, Communication, and Power Systems. We are a globally recognized business celebrated for our tenacious full service approach...


  • Grande Prairie, Alberta, T0H, Grande Prairie region, Canada Alberta Health Services Full time

    The city of Grande Prairie is located in northwest Alberta and has something for everyone! We are a growing city with close to 70,000 residents. In addition to a state-of-the-art recreation facility, there are many outdoor and indoor activities available at our numerous parks and golf courses. Grande Prairie also has a vibrant arts and culture community,...

  • Service Technician

    6 months ago


    Grande Prairie, Canada Brogan Fire & Safety Full time

    Service Technician Status: Regular, Full time **Location**: Grande Prairie, Alberta Job Description Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile capacity, on safety related equipment. Duties may include: SCBA and gas...


  • Grande Prairie, Canada Total Depth Vacuum Services LTD Full time

    Job DescriptionWe are seeking a highly skilled Drilling Operations Technician to join our team at Total Depth Vacuum Services LTD.About the RoleThis is a permanent position with a salary range of $85,000 - $110,000 per year.You will be responsible for ensuring the safe and efficient operation of drilling equipment on oil and gas rigs.The ideal candidate will...

  • Service Technician-1

    6 months ago


    Grande Prairie, Canada Brogan Fire & Safety Full time

    Service Technician-1 Status: Regular, Full time **Location**: Grande Prairie, Alberta Job Description Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile capacity, on safety related equipment. Duties may include: SCBA and...

  • Apprentice Technician

    3 months ago


    Grande Prairie, Canada Driver] Full time

    First for a reason:At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...


  • Grande Prairie, Canada Buffalo Inspection Services Inc. Full time

    At Buffalo Inspection Services Inc., we are seeking top-level talent to join our team as Pipeline Inspection Technicians in the Grande Prairie area. This is a 6 and 1 rotation opportunity with competitive wages and a provided Leave of Absence (LOA). We value quality, safety, teamwork, and lifelong learning.About Buffalo Inspection Services: With over forty...