Cst Business Analyst, PMO Team

3 weeks ago

Vancouver, Canada PHSA Full time

**Role Summary**:
Reporting to the designated Manager/Director, the Business Analyst is an integral member of the team providing guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development. Through knowledge of the health system, the Business Support Analyst documents and analyzes processes, gathers requirements, performs best practice reviews, gathers data to support, prioritize and align business case development and requests, and performs current state assessments and gap analysis on initiatives. The Business Support Analyst liaises with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision.

**Key Accountabilities**:

- Liaises with stakeholders to understand project structures, policies, workflows, requirements and operations to identify, model and document business, process, and data requirements
- Acts as an advisor to the team(s) by assessing project risks, identifying risk mitigation strategies and opportunities and monitoring risk throughout the life cycle of the project. Recommends solutions to achieve goals and outcomes.
- Supports testing; the development of implementation materials; and process definition and design.
- Translates technical issues and architectural complexities in a manner that assists project stakeholders in understanding issues more clearly.
- Works with project stakeholders to test and validate requirements and analysis models by various methods such as reviews, walkthroughs, etc. as appropriate. May assist in writing user acceptance test cases and liaise between project stakeholders and testing groups.
- Provides project management support to coordinate and monitor the project and key deliverables.
- Interacts with stakeholders at all levels, receives input, and prepares reports for all levels of governance and stakeholders.
- Performs other related duties as assigned.

**Qualifications**:
Bachelor’s Degree in Business Administration, Clinical Informatics or related discipline, plus a minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience. Master’s degree preferred.
- Superior analytical skills, documentation, workflows, including the ability to comprehend, analyze and resolve complex issues.
- Highly developed business writing and verbal communication skills with the ability to document work appropriately.
- Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.
- Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.
- Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.
- Technical writing experience is considered an asset.
- Demonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.
- Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.
- Physical ability to perform the duties of the job.

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