Assistant Front Store Manager Lg Frmt

2 weeks ago

Ottawa, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
1642 Merivale Rd, Ottawa, Ontario, K2G 4A1

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

**SUMMARY**:
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

**DUTIES & RESPONSIBILITIES**:
**Operations**
- Role models best practice customer service at Shoppers Drug Mart
- Supports Loss Prevention processes related to cash management and Front Store processes to minimize risk
- Participates in hiring/onboarding of new cashiers
- Ensures all Cash staff have completed cash training and customer service training through SDMU
- Identifies and trains Supervisors from existing cashiers where possible
- Follows up with Supervisors to ensure communication cascade for evening /weekend huddles and timely updates as required
- Update Process Board with tasks from store walk
- Ensures tasks get accomplished in a timely fashion
- Ensures that backroom inventory management initiative (BIMI) is to standard at all times
- Generates daily low stock report and provides to merchandisers/section captains
- Communicates expected deliveries with receiver to develop an action plan for receiving
- Role models and monitors adherence to receiving principles focusing on totes first and sorting techniques

**Customer Service**
- Proactively engages customers with increased focus during peak traffic times
- Assists FSM to ensure all product-related processes are implemented effectively
- Highlights new products, reinforces with staff the need to share upcoming events with customers, recognizes CSI performers during Daily Huddle / Shift
- Coaches and trains all new merchandising hires on Store Standards
- Ensures that exceptional customer service is provided beyond expectation, as outlined in the Store Operating Standards
- Ensures employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
- Answers inquiries (ie. location of product, rainchecks) and resolves customer complaints according to guidelines
- Demonstrates product knowledge and familiarity with location of products throughout the store
- Empowers employees to ensure customer satisfaction

**Marketing and Merchandising**
- Oversees implementation of store marketing programs
- Spotlights new or exclusive products at daily huddles
- Ensures staff know about upcoming events to share with customers
- Recognizes CSI performers
- Assists the FSM in adherence to all marketing programs and initiatives, which may include: 1) Retail price management 2) Planograms, core programs, and merchandising techniques 3) Flyer implementation and local advertising initiatives
- Creates and maintains proper displays to reflect seasonal and promotional programs
- Ensures value events are set-up and taken down according to schedule
- Works with FSM to ensure signage in the store reflects current programs, policies, and procedures
- Responsible for replenishment orders in absence of FSM

**Human Resources**
- Assists in the hiring process for Front End Cashiers/Supervisors (recommend to FSM)
- Ensures staff is properly trained in all aspects of their role and provides on-going coaching and instructions
- Assists in ongoing employee performance management and development, including performance reviews, progressive discipline with FSM
- Complies with employment legislation
- Ensures employees comply with all policies and procedures

**Finance**
- Assists in achieving projected sales growth targets
- Assists in effective expense management

**General**
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the department
- Ensures Store Standards are followed
- Maintains confidentiality in all matters pertaining to Shoppers Drug Mart franchised business and its operation
- Perform other duties as assigned

**Management/Supervision/Leadership**
- Provides support to all non Rx parties within the local store
- Provides direction under the guidance of FSM

**QUALIFICATIONS**

**Planning, Judgement and Decision Making**
- Independent thinking and decision making - Makes decisions when dealing with issues or problems that occur when the FSM is not available. Consultation with the FSM for significant changes.
- Ability to plan, coordinate and delegate assignments as well as the ability to provide coaching to employees
- Planning and preparation for Inventory management
- Monitor service levels on SKUs to control inventory
- Identify overstock and develop a clearance strategy
- Identify and recognize superior performance of employees

  • Jugo Juice Corporate Store Manager

    3 days ago

    Ottawa, Canada Store Manager - Jugo Juice Full time

    _Do you like to work in a dynamic and stimulating work environment? Jugo Juice Bayshore Mall is looking for a store manager to join our team!_ **Tasks**: - Hire and train staff - Keep track of inventory and place order with suppliers accordingly - Create schedules for staff - Monitor store sales - Develop and follow a budget to maximize restaurant...

  • Lg Home Electronics Specialist

    6 days ago

    Ottawa, Canada Match Retail Full time

    Overview: Here at Match Retail, we are passionate about our people, and we are looking for energetic, tech savvy sales representatives who love to share their passion for home electronics products! If you have the gift of gab and enjoy sharing your knowledge, then this is the role for you. As an assisted sales representative you will be assigned to a Best...

  • LG Home Electronics Specialist

    3 days ago

    Ottawa, Canada Match Marketing Group Full time

    Overview Here at Match Retail, we are passionate about our people, and we are looking for energetic, tech savvy sales representatives who love to share their passion for home electronics products! If you have the gift of gab and enjoy sharing your knowledge, then this is the role for you. Match Retail is a leading sales, merchandising and branded retail...

  • LG Home Electronics Specialist

    Found in: Jooble CA O C2 - 4 days ago

    Ottawa, ON, Canada Match Marketing Group Full time

    Overview Here at Match Retail, we are passionate about our people, and we are looking for energetic, tech savvy sales representatives who love to share their passion for home electronics products! If you have the gift of gab and enjoy sharing your knowledge, then this is the role for you. Match Retail is a leading sales, merchandising and branded retail...

  • Assistant Store Manager

    2 weeks ago

    Ottawa, Canada Under Armour Full time

    Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our...

  • Lg Field Sales Representative

    16 hours ago

    Ottawa, Canada Match Retail Full time

    Overview: Match Retail is seeking a passionate Field Sales Representative with a broad knowledge of Home Entertainment products (TVs, Sound bars, Projectors, Monitors & Laptops) to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, dealer and retail level by...

  • Assistant Store Manager

    3 days ago

    Ottawa, Canada Traction Heavy Duty Parts Full time

    Company Description **Be part of a community of authentic, proud and trusted people** At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; **we also** help keep Canadians moving **forward**. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to...

  • Assistant Store Manager

    7 days ago

    Ottawa, Canada The Hunny Pot Cannabis Co Full time

    Join the pioneering team at **The Hunny Pot Cannabis Co.**, Toronto's first legal cannabis store, as an **Assistant Store Manager**. We're dedicated to responsible consumption, fostering a knowledgeable cannabis community, and delivering top-tier products through our exceptional team. **Position Highlights**: - Competitive compensation within an exciting...

  • Assistant Store Manager

    6 days ago

    Ottawa, Canada Fjällräven Full time

    We are looking for passionate, enthusiastic retail team players to join our Fjällräven team in **Ottawa, ON**. As an on-the-ground ambassador in our retail store, you will promote our core values, including: - **Nature** - Our goal is to connect people to spend time in nature and to protect our planet's natural systems. - **Economy** - We produce and sell...

  • Assistant Store Manager-retail

    1 week ago

    Ottawa, Canada Roots Full time

    At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand, it’s a culture and lifestyle. In addition to our customers, an intrinsic part of our success has always been the people who work here. Our clients and...

  • Front Shop Assistant Manager

    7 days ago

    Ottawa, Canada Care Pharmacies Full time

    **New Edinburgh Guardian Pharmacy Front Shop Assistant Manager** Fast paced 10,000 square foot retail pharmacy looking for a natural leader. Full time 5 days a week 40 hours. $23 an hour! 5 years previous pharmacy experience preferred. Must be able to handle shipping and receiving. **Salary**: $23.00 per hour Schedule: - Weekend availability Ability...

  • LG Field Sales Representative

    Found in: Talent CA C2 - 7 days ago

    Ottawa, Canada Match Retail Full time

    Overview Match Retail is seeking a passionate Bilingual Field Sales Representative with a broad knowledge of home appliances to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, dealer and retail level by coaching, training and supporting various vendors,...

  • Assistant Store Manager

    Found in: beBee jobs CA - 7 days ago

    Ottawa, Ontario, Canada DavidsTea Full time

    Love your jobAre you a passionate and inspiring Sales Associate who is looking for career growth?DAVIDsTEA is a proudly Canadian company founded in 2008. We're best known for our super-friendly staff, above-and-beyond customer service, modern design, and of course our huge collection of world-class, exclusive teas and related products.Why do people love...

  • Assistant Store Manager-Retail

    Found in: beBee S CA - 2 weeks ago

    Ottawa, Canada Roots Full time

    At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand, it’s a culture and lifestyle. In addition to our customers, an intrinsic part of our success has always been the people who work here. Our clients and...

  • MAC Store Manager

    Found in: beBee jobs CA - 1 week ago

    Ottawa, Ontario, Canada Aveda Full time

    Position Summary We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an...

  • Assistant Store Manager

    3 days ago

    Ottawa, Canada Eddie Bauer Full time

    Helping to drive store sales and KPIs - Assisting the Store Manager with developing a high performing team that loves to sell and is committed to providing legendary customer service - Reaching individual sales goals and helping to teach and inspire your team to achieve theirs - Demonstrating the best clientele practices to your team with every customer...

  • Front Office Assistant

    7 days ago

    Ottawa, Canada Diamond Logistics Transport Inc. Full time

    **OUR BRANCH IN (OTTAWA) IS LOOKING FOR FRONT OFFICE** **Job description** We are looking for a **Front Office** to join our team and support our daily office operations. A successful Office Assistant will act as the point of contact for all customer-related issues, providing administrative support and managing their queries. Main duties include answering...

  • Assistant Store Manager

    7 days ago

    Ottawa, Canada Pandora Jewelry Full time

    An Assistant Store Manager (ASM) will be the ultimate Pandora fan. They will immerse themselves into the brand, culture and product, and take pride in providing every client with a world-class customer experience. They will have the opportunity to spend quality time on the sales floor, engage with customers, and sell side-by-side with the team. In...

  • Store Manager

    2 days ago

    Ottawa, Canada Laurier Optical Full time

    We are seeking Store Managers for Ottawa area stores. Duties include: - Manage the day-to-day operations of the store and eye exam clinic - Take a leadership role in delivering professional customer service for all our customers - Assist with staff development, training and recruiting - Previous retail management experience is required - Optical experience...

  • Consumables Assistant Manager

    7 days ago

    Ottawa, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: Job Responsibility #1 As a member of the Store Management Team drives profitable sales through achievement of sales and profit...