Travel Medical Claims Coordinator

1 month ago


Thornhill, Canada CAA Club Group Full time

**About Us**:
At Orion Travel Insurance, we are passionate about helping our customers travel with confidence in the event that they require medical assistance. We require high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.

**Who we are**:
As Canada's largest automobile association, we are passionate about keeping our Members safe
- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development
- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

**Position Details**:
**What** **You** **Will** **Do**

Reporting to the Unit Manager, Orion Claims, Travel Medical Claims Coordinator will drive the following:

- Collaboratively work with our partner and the technical consultants to bring claims to closure following policy guides, and internal process documentation
- Communicate with Members and our partner as required on a regular basis to ensure the claim is moving to resolution, and resolve any queries that arise throughout the claims process
- Manage a pending of travel claims
- Where required, investigate coverage concerns, and ensure all data is received to present to our partner
- Work with our vendors to ensure that our Members are receiving exceptional customer service by means of claim execution
- Reviewing and auditing invoices, monitoring and reporting results of the allocated claims experience, including maintain claims policies and procedures as well as ensuring ongoing compliance to meet quality standards
- Manage claim disputes, liaise with vendors and Members to ensure high quality of customer service is provided
- Manage files daily, including reviewing medical reports, letter and documents, ensuring adequate reserving practices, identifying serious losses from the onset of the claim, and reporting within time guidelines

**What You Have**
- Post-secondary education completion, preferably a University degree in the field of Health Studies or Nursing is preferred
- Knowledge of or previous experience with the claims handling process, preferably in the travel, health, or P&C insurance industry
- Knowledge of medical terminology and conditions is a strong asset
- Flexibility to work outside of Ontario business hours, to coincide with British Columbia business hours may be required on occasion
- Excellent communication skills, both written and verbal
- Strong customer service skills
- Excellent negotiation skills
- Strong analytical and decision-making skills

**Our Commitment**:

- We are an equal opportunity employer and are committed to providing employment accommodation. Orion will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._



  • Thornhill, Canada CAA Club Group Full time

    **About Us**: At Orion Travel Insurance, we are passionate about helping our customers travel with confidence in the event that they require medical assistance. We require high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. **Who we are**: As Canada's largest automobile association, we...

  • Ab Claims Adjuster

    7 days ago


    Thornhill, Canada CAA Club Group Full time

    **About Us**: Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. **Who we are**: As Canada's largest automobile...


  • Thornhill, Canada Alta Cardiac Care Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Clinic **Tasks**: - Interview patients to obtain case histories - Schedule and confirm appointments - Complete insurance and other claim forms - Maintain filing system - Perform general clerical work, such as order supplies and maintain...


  • Thornhill, Canada Wilderman Medical Clinic Full time

    Supporting and assisting closely the Director of the clinic with various administrative tasks; - Preparation and distribution of agenda and minutes before Quality Assurance meetings, monitoring training of the medical staff, scheduling maintenance of the medical equipments for two different clinics; - Hiring, supervising volunteers for administrative work,...


  • Thornhill, Canada Disera Medical Center Full time

    Disera Medical Center is hiring a medical office manager, professional with the leadership skills and business acumen, who will be responsible for directing, supervising, and coordinating staff and office activities on a day to day basis to provide quality, cost effective patients care, develop and implement office policies and procedures, oversees financial...

  • Clinical Assistant

    1 month ago


    Thornhill, Canada Disera Medical Center Full time

    **About us** At Disera Medical Centre we're committed to providing exceptional medical care and fostering a welcoming and supportive environment for both our patients and our team. Our state-of-the-art facility is equipped with cutting-edge technology, and our team of professionals is driven by a shared commitment to delivering top-quality healthcare...


  • Thornhill, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Thornhill, Canada CAA Club Group Full time

    **About Us**: Get ready to drive your career forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results. We are caring. We are leaders. We are innovators. We are collaborative. We work hard...


  • Thornhill, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Thornhill, Canada MedSleep Inc. Full time

    **Part-time Medical Billing Agent** At MedSleep, skilled, dedicated, enthusiastic employees are at the heart of everything we do. We are committed to building and nurturing a great place to work, learn, and develop. We are proud of our people and our company. We have a great career opportunity for someone looking to join a growing team of health...

  • Staff Appraiser

    4 weeks ago


    Thornhill, Canada CAA Club Group Full time

    **About Us**: Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. **Who we are**: As Canada's largest automobile...

  • HR Specialist

    4 weeks ago


    Thornhill, Canada SE Health Full time

    **JOB SUMMARY**: The Human Resources Specialist, Disability and Absence Management plays a pivotal role in coordinating disability management, return to work and accommodation processes for employees who are absent due to occupational and non-occupational illness or injury. **JOB RESPONSIBILITIES**: ***Activity A**: - Responsible for cost containment as it...

  • HR Specialist

    1 month ago


    Thornhill, Canada SE Health Full time

    JOB SUMMARY: The Human Resources Specialist, Disability and Absence Management plays a pivotal role in coordinating disability management, return to work and accommodation processes for employees who are absent due to occupational and non-occupational illness or injury. JOB RESPONSIBILITIES: Activity A: Manage the WSIB application and case...

  • HR Specialist

    3 weeks ago


    Thornhill, Ontario, Canada Saint Elizabeth Health Care Full time

    JOB SUMMARY: The Human Resources Specialist, Disability and Absence Management plays a pivotal role in coordinating disability management, return to work and accommodation processes for employees who are absent due to occupational and non-occupational illness or injury. This position reports to SE Health but is dedicated to supporting Reena Organization....


  • Thornhill, Canada La Unique Laser Centre Full time

    At La Unique Laser Centre we offer result based laser hair removal and skin treatments. Our team of educated and certified friendly staff and Medical Aestheticians are here to help you become the most confident version of your already gorgeous self. Founded by Rita Panchal in 2007, La Unique Laser Centre was built on the principle that great skin and a...


  • Thornhill, Canada InnerQore Health: Psychology and Wellness Full time

    **InnerQore Health: Psychology and Wellness is hiring!** InnerQore Health: Psychology and Wellness is a mid-size multidisciplinary mental health and wellness practice in Thornhill located at the intersection of Yonge & Centre Street. We are currently looking for an experienced **full-time Intake Coordinator/Administrative Assistant **to support day-to-day...


  • Thornhill, Canada Galderma Full time

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...


  • Thornhill, Canada The Safehaven Project for Community Living Full time

    CLIENT CARE COORDINATOR For over 30 years, The Safehaven Project for Community Living has been providing exceptional care to individuals with developmental disabilities and complex care needs. Our mission is to provide high-quality, family-centered, and community-based residential and respite care for individuals with complex medical care needs. Safehaven...

  • Flatbed Driver

    1 month ago


    Thornhill, Canada Renown Auto Center & Car Rentals Full time

    We are looking for a full time, permanent, Flatbed Driver for in house Towing company for (Renown Auto center & Car Rental) Renown Roadside Towing is located in Thornhill near Bayview and Steeles. We offer wide range of auto repair and auto care services including, body damage repairs, mechanical repairs, car rental, towing, car detailing, window tints, car...

  • Sales Coordinator

    2 days ago


    Thornhill, Canada Grainger Canada Full time

    The Sales Coordinator provides support to sales team members who are aligned to contractual customers. The purpose of the role is to shift non-selling activities away from our sales partners, enabling them to reallocate their time to strategic selling activities, resulting in sales growth. The Sales Coordinator is responsible for fostering significant...