Information Technology Coordinator

3 weeks ago

North Bay, Canada Reconnect Community Health Services Full time

**Positions Available**: _1_

**Unionized Position**:_No_

**Hours of Work**:_37.50 hours per week_

**Position Type**:_Full-Time Permanent_

**Location**:North Bay, Ontario

**Responsibilities**:

- Coordinate and facilitate the Move, Change and Deployment of IT assets;
- Maintain an accurate and current inventory of all technology assets;
- Manage requests for new hardware/software by other departments, including sourcing and implementation; Prepare, manage, and maintain user hardware and software, including laptops, desktops**,**tablets, iPhones, Microsoft 365, etc.
- Respond to helpdesk requests related to technical or non-technical issues and provides timely resolutions within the defined SLA;
- University degree and/or Community College Diploma relating to the field of Information Technology;
- A minimum of 2 years of information technology experience in a SMB or Enterprise environment;
- Practical hands-on experience in administrating and managing VMWare and Microsoft Windows IT infrastructure;
- Experience managing IP network including firewalls, routers, switches, accesspoints, VLAN, Routing, and VPN;
- Experience in administrating and managing Microsoft Active Directory environment including Group Policy, User Management, DNS, and WSUS etc; Strong working experience, as an administrator, on a federated Office 365 environment;
- Ability to troubleshoot issues from Windows 10, Microsoft 365, iPhones, mobile devices or tablets etc.;
- Knowledge in managing Windows Server 2008, 2012 or 2016.

**Key skills and abilities we are looking for**:

- Experience with client management systems (CMS) in the community health care sector, an asset;
- Exceptional organizational, time management and project management skills;
- Basic programming and scripting skills is an asset;
- Experience with procedures and best practices to protect privacy and security of confidential, personal and private information;
- Excellent written and verbal communication skills;
- Strong problem solving skills; responsive and flexible in regards to evolving responsibilities and a changing environment;
- Self-directed and independent, but also experienced in working effectively as a member of a team, which includes internal and external stakeholders;
- Ability to quickly learn and understand the operations of Reconnect and the optimum use of computer technology to facilitate effectiveness and efficiency;
- Valid Driver’s Licence and access to a personal vehicle is required.

**Special Requirements**:

- Criminal background check;
- Must be willing to work flexible hours including evenings and weekends, as required.

Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

**Who we are**:
Reconnect Community Health Services is a not-for-profit health service organization located in the west end of Toronto. We provide services for seniors, caregivers, and people living with mental health and addictions concerns.

**Application Process**:

- **We thank all applicants for their interest, however, only those selected for an interview will be contacted.**_

**Reconnect Community Health Services**

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8
- Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change._

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$65,000.00 per year

**Benefits**:

- Commuter benefits
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Flextime
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Work Location: On the road

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