Mainframe System Administrator

3 weeks ago

Ottawa, Canada Kyndryl Full time

**Position**:  Enterprise Command Centre Operations Consultant L1

**Client**:  Shared Services Canada

**Location: ** 2300 St. Laurent Blvd.

**Duration**:  1 year + (multi-year engagement)

**Hours**: On-call rotation

**Security Clearance**:  Secret (eligible)

**Language**:  English

**ECC Event Management Intermediate Operator**

The Event Management Intermediate Operations is responsible for operating server systems including performing DASD dumps, and system IPLs. They must perform first level troubleshooting for server, mainframe, network, batch processing and IT infrastructure related incidents. They are responsible for assisting in analyzing Problems and incidents to determine root cause and assist in providing solutions to prevent reoccurrence. They must monitor mainframe, server and network systems and console software and utilities. They must perform tape backup operations including verifying backup status and entering / ejecting tapes from tape library. They must perform print operations that includes running print jobs and packaging for shipment to clients. They must also update and maintain operational documentation and procedures.

**ECC Event Management Intermediate Operator must meet the following requirements. 2 years working in IT Operations in a data center environment Within the last 8 years, the resource must have**:

- Experience in mainframe, server or network system monitoring
- Experience in batch processing
- Experience in using incident and Change management processes including inputting or updating information into incident and change management systems
- Valid Canadian Federal Government Security Clearance: Secret
- The resource must meet at least 13 of the following requirements:

- Operate mainframe or server computers
- Experience in mainframe and server system monitoring on 2 or more projects or engagements
- Experience in using Event, incident and Change management processes including inputting or updating information into incident and change management systems on 2 or more projects
- Experience in mainframe batch processing on 2 or more projects
- Monitor data centre environmental systems
- Create, update, and implement operational procedures and/or checklists
- Experience in using system performance or diagnostic tools
- Initiating / rebooting / troubleshooting Windows Server
- Initiating / rebooting / troubleshooting LINUX, UNIX
- Initiating / rebooting / troubleshooting OS390 or MVS/ESA
- System Management Tools (for example, WHATSUP PRO)
- Security Systems (for example, TOP SECRET or RACF or AOF OPERATOR)
- Online Regions (CICS, DB2, IDMS, WEBSPHERE)
- Batch Processing (CA-7, CONTROL-M, TWS)
- Monitoring (for example OMEGAMON, NETVIEW, BMC PATROL, CONCORDE)
- Communication tools (Telnet, or Remote Desktop Connection, or equivalent)
- Tape Management Systems (CONTROL-T or ZARA or RMM or TSM) or equivalent
- Reading, understanding and identifying components of a network topology diagram
- Troubleshooting network related incidents

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $30.00-$36.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you currently hold an active security clearance with the government of Canada?
- How many months/years experience do you have with ticketing systems? (Remedy, Onyx, Infoman)
- Do you have a logical/technical understanding of servers?

**Experience**:

- system administration: 1 year (preferred)

Work Location: One location

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