Communications Officer
7 months ago
**Communications Officer**
**Position Overview**
Reporting to the Senior Communications Manager, the Communications Officer supports the creation of internal and external communications, ensuring messages are consistent and engaging for the targeted audience.
The Communications Officer develops and implements targeted communications and content for a variety of media platforms. The Communications Officer researches, writes, proofreads, and edits content, and plans and executes communications and media.
**Accountabilities**
**Communications**
- Supports the development of communications strategies and plans for FMB including implementation and evaluation to measure the effectiveness of the strategy/plan;
- Supports the development of corporate communications materials;
- Writes and edits press releases, speaking notes, website updates etc.
- Builds and maintains strong relationships with all business lines;
- Ensures internal and external messaging is concise and easy to understand for the targeted audience (plain language);
- Quickly understands key audiences such as First Nations, Indigenous organizations, federal and provincial governments, and financial institutions and regulator, ensuring to utilize key demographics to target communications efforts;
- Maintains awareness of external partners/business environment and industry news;
- Continuously works to improve practices and make recommendations for process improvements.
**Media Coordination**
- Helps manage FMB’s social media channels including content development, monitoring, issues management, analytics, and approvals process;
- Identifies earned media opportunities through evolving issues;
- Ensures that key messages align with FMB strategies and mandate;
- Scans media marketplace to keep up to date on the latest media trends;
- Promotes additional projects to support new initiatives;
- Works with business lines to raise awareness of FMB activities/achievements through social media outlets;
- Supports Internal Communications with writing assignments and updates to the FMB website;
- Develops and maintains relations with external audiences, media as well as non-media, to convey key messages;
- Coordinates focused PR tasks and events with varied business lines as guided by manager;
- Conducts research on Indigenous issues to maintain existing knowledge base;
- Supports the development and distribution of social media and earned media monitoring reports;
- Helps develop, update, and maintain all media lists;
- Logs all archive media interviews, press clippings and media outreach;
- Maintains and updates project checklists and timelines supports development of business documents like charts and tables, PowerPoint presentations etc.;
- Provides secondary as well as tertiary communications assistance to various team members and business lines as needed.
The Communications Officer performs other duties as assigned.
**Qualifications**
- Bachelor’s degree in Public Relations, Communications, Media, English, Journalism, or relevant field;
- 2+ years’ experience in communications, journalism, or Public Relations;
- Expert at targeted communications and promotional campaigns across various media platforms.
- Deep understanding of web traffic metrics, and social media best practices;
- Ability to develop quality broadcast, print, and social media content;
- Experience working with Indigenous governments, organizations, and communities considered a strong asset;
- Experience in developing and executing strategic communications plans;
- Exceptional relationship-building skills;
- Demonstrated effective writing skills, content development, and editing skills;
- Effective working skills in Microsoft Suite and Adobe Products;
- Ability to work under pressure and meet deadlines;
- Ability to create visually appealing materials, graphic design skills are considered an asset;
- Excellent communicator with a strong command of written and spoken English; French language skills are considered an asset.
Equivalent or relevant education and/or experience may be considered.
**Work Conditions**
- This position is based in Ottawa, Ont.; hybrid work may be considered.
- Requires occasional national travel.
**What We Offer**
- Salary and annual bonus eligibility;
- Flexible 37.5-hour work week
- Employer paid extended benefits;
- Matching group RPP contributions;
- Annual vacation allowance and generous paid stat & non-stat days;
- Work-life balance;
- Professional development & career growth opportunities
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