Community Manager

4 weeks ago

Winnipeg, Canada Simaril Full time

Job Title: Community Manager

**Job Purpose**:
The Community Manager operations of the 24/7 residential care programs. They are responsible for collaborating with families, all agency departments, stakeholders, and collateral agencies to ensure proper service delivery and quality care for the people supported by Simaril Inc.

**Duties and Responsibilities**

**General**:

- Maintain positive and effective communication and public relations with the community, families, and professionals.
- Follow and maintain policies and procedures regarding confidentiality and privacy.
- Understand and adhere to Simaril Inc. policies, legislative requirements, and communicate them to direct reports.
- Report any agency-related changes and significant issues to the Executive Director and/or Residential Services Manager.

**Program Support**:

- Maintain regular communication with people supported, employees, families, and external agencies regarding desired outcomes.
- Advocate on behalf of people supported when necessary.
- Encourage people supported to express their wants and needs.
- Identify needs for services and inform the Residential Services Manager for proposal development.
- Assist and support with property and transportation management.

**Direct Service, Treatment, and Assessment**:

- Complete assessments to identify strengths and needs of people supported.
- Provide direct services as needed to assist clients in gaining life skills.
- Manage people supported caseload and prioritize appropriately.
- Assist with the therapist team, doctors, and medical follow up.
- Facilitate training for new house leaders.

**Administration**:

- Ensure record-keeping meets legislative and agency requirements.
- Assist with monitoring funds management for people supported.
- Assist in processing payroll and monitoring schedules.
- Monitor and manage vacation, sick time, and banked time.
- Authorize overtime as required.
- Lead, attend, and participate in Leadership meetings as required.
- Provide reports as required or requested.
- Assist with funding proposals, house maintenance etc.

**Leadership**:

- Provide leadership and guidance to House Leaders and Direct Support Workers.
- Promote positive work environments and facilitate problem-solving.
- Assist with recruitment, selection, orientation, and training of staff.
- Conduct performance evaluations and Motivation meetings and address disciplinary issues.
- Ensure resources are available for employees to fulfill their duties.
- Support on-call as backup and direct as required.
- Delegate tasks as needed.

**Requirements**:

- 2-3 years full-time Direct Support Work experience.
- 2-3 years Leadership and/or Supervisory experience.
- Related post-secondary education.
- Proficiency in computer programs including payroll processing (preferred), Microsoft 365.
- Valid Driver’s license, current driver's abstract, access to a reliable vehicle for work purposes, and appropriate current vehicle registration.
- Current First Aid Certification (level C).
- Excellent interpersonal skills, organizational abilities, and ability to prioritize tasks.
- Able to work independently and as part of a team.
- Able to provide basic employment documentation including current Criminal Record Check and Adult Abuse Registry check.
- Clear Criminal Record Check with Vulnerable Sector Check (no older than three months).
- Three employment references.

**Overall Agency Competencies**:
Respecting, Empowering, and Uniting people within their chosen community.

**Hours of Work and Working Conditions**:
Full-time position, Monday to Friday, with occasional overtime/evenings/weekends and flexibility for direct support hours.

**Benefits**:
Group Benefits after 6 months of continuous full-time employment, RRSP after 1 year, Mileage (pre-approved).

**Physical Requirements**:
Requires sitting, walking, bending, and lifting. Exposed to noise and regular flow of people around the office.

**Direct Reports**:
House Leaders and Direct Support Workers.

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