Executive Assistant

**Full job description**

Are you an eager self-starter that loves systems and improving efficiency? Do you have excellent communication skills with

supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis? Are you skilled at using up-to-date technology to drive processes and systems in a fun fast-paced office

environment? As an Executive Assistant, you will be front and center of office and business operations, providing administrative support services and maintaining office systems, procedures, and policies. You’ll ensure that the daily office operations function smoothly and that the highest quality customer service is delivered by office staff. And most importantly with all team members at Rainbow Restoration, you’ll help people when they need it most

If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers and team members, we want to talk to you

**Why You Should Join Our Team as an Executive Assistant**

Professional training and development. We recognize that your success is our success Our goal is to help you meet your personal and professional goals while also partnering with our team to reach business goals together This is a career. With the ability to independently manage projects and directly affect outcomes, your career growth opportunities are in your hands Company growth is your growth

Autonomy. You’ll have a lot of independence as an Executive Assistant, with your ability to make quick decisions and flexibility in how you create systems to communicate with and help the team throughout the day.

You’ll be helping people when they need it most. You’ll be one of the first points of contact when helping people at one of the most challenging times of their life. You’ll lead a team to make a huge impact in the community by restoring properties back to pre-loss condition.

This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business. This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.

**Your Responsibilities as an Executive Assistant**

You’ll be a key component of our team responsible for

creating systems, implementing procedures, holding the team accountable and

reporting daily and weekly updates.

**As you grow in experience, here are some of the things you will do**:
Receive incoming calls, from clients, vendors, insurance

companies, and field staff.

Communicate with customers throughout restoration process.

Assist with the scheduling of services with staff, customers, and insurance.

Notify customers of service call status and follow up with customers after work is complete.

Accounts Receivable, following up on outstanding invoices and collections.

Process customer invoices.

Clerical duty as required including customer and job data entry into proprietary software.

Create and manage an organized filing system, upload, and keep record of important data.

**How to be Successful as an Executive Assistant**

Your success as an Executive Assistant is entirely within your control.

We won’t sugarcoat it; we deal with emergencies With emergencies comes high stressed customers, who, at times may need empathy and reassurance that everything will be ok. Exceptional communication in all situations will be important.

**You’ll be a great fit to grow in this role if**:
You know how to provide exceptional customer service. You

show empathy for the customer, you are friendly, and you are always

professional in both your appearance and your attitude.

You have great attention to detail. This is key to ensuring

that the detailed documentation of a loss is accurate and complete. Using the

latest systems and technology to document and process jobs, ensures that we do

projects right the first time every time.

You are a team player. As part of a team passionate about

helping others, you must be dedicated to excellence and ready to step up and

help, no matter what.

You are positive and have a resilient attitude. You find

excitement in the unknown and are eager to show up on time to do what it takes

to get the job done.

**Job Requirements for being an Executive Assistant**

**Here are the minimum requirements to be considered for this job.**

Must have a valid driver’s license.

Must be able to lift 50 pounds unassisted.

Must be willing to travel within the Golden Triangle between office locations as they may change.

QuickBooks experience is an asset but not required.

Book keeping experience is an asset

**The salary for this position starts at $32,500.