Front Desk Receptionist and Admin Assistant for a

**About us**

High Tide Wellness is a massage therapy clinic in Wolfville, Nova Scotia that offers a range of massage therapy services. We are committed to providing the highest level of care to our clients and creating a relaxing and welcoming atmosphere for everyone who walks through our doors.

We are seeking a part-time Front Desk Administrator to join our team. As the Front Desk Administrator, you will be responsible for all customer care, payment transactions, and insurance billing. You will be the first point of contact for our clients, and you will play a vital role in ensuring that our clients have a positive experience from start to finish.

**Responsibilities**:

- Greeting clients and ensuring that they feel welcome and comfortable
- Managing appointment scheduling and reminders
- Processing payment transactions and managing billing
- Managing insurance billing and claims
- Responding to client inquiries and providing information about our services
- Maintaining accurate client records and ensuring client privacy and confidentiality
- Assisting with administrative tasks such as filing, data entry, and inventory management
- Maintaining a clean and organised reception area

**Requirements**:
*This position will be hired under the NS START Employment Program, the applicants must be currently unemployed and living in Nova Scotia to be eligible to be hired.
- High school diploma or equivalent
- 1-2 years of customer service experience
- Experience with payment processing and insurance billing preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy
- Familiarity with massage therapy and holistic health practices is a plus
- Ability to maintain client privacy and confidentiality

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: From $17.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wolfville, NS B4P 1A4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

Application deadline: 2023-05-05
Expected start date: 2023-05-15