Sales Lead/key Holder

6 months ago

Toronto, Canada ALDO Group Full time

**JOIN OUR TEAM AT ALDO: ARE YOU READY?**

Eager to explore the realm of fashion and retail within a globally renowned brand? Let's connect and delve into the vibrant atmosphere of our ALDO store. Discover firsthand what it means to be part of a dynamic, inclusive, and fast-paced environment.

**ELEVATE YOUR POTENTIAL**

We believe in nurturing talent and empowering our team members to soar to new heights. By joining us, you'll unlock a world of exciting opportunities and enticing incentives designed to fuel your personal and professional growth. At ALDO, the heart of our company beats with the passion and dedication of our exceptional team members. The journey ahead holds limitless possibilities.

**OUR COMMUNITY**

What makes us truly exceptional? It's our people. Step into our store, and you'll immediately sense the camaraderie and shared values that define our unique culture. From innovation and excellence to a profound work ethic and entrepreneurial spirit, we celebrate diversity, empathy, friendliness, and an unquenchable thirst for discovery.

**JOB OBJECTIVE**

As a vital part of our team, you'll collaborate closely with the Store Manager and Assistant Manager to ensure the seamless operation of our store. Your mission? To deliver impeccable customer service, drive sales, and uphold our reputation for quality and professionalism.

**YOUR ROLE**
- Directly report to the Store Manager while maintaining close collaboration with the District Manager and other departments.
- Embody the spirit of our store community, fostering a welcoming and positive atmosphere.
- Provide invaluable support to the Manager in overseeing the sales team and ensuring the store's efficiency.

**KEY FUNCTIONS**
- Elevate sales and prioritize customer satisfaction.
- Curate captivating merchandise displays.
- Accurately handle all transactions at the register.
- Uphold the store's cleanliness and organization.
- Occasionally assume managerial responsibilities in the absence of the Store Manager.

**YOUR RESPONSIBILITIES**
- Demonstrate expert salesmanship to maximize sales and enhance customer satisfaction.
- Prioritize exceptional customer service in every interaction.
- Efficiently handle special orders and maintain a well-stocked merchandise area.
- Ensure proper ticketing and attractive display of merchandise.
- Communicate effectively regarding stock replenishment and store policies.
- Uphold loss prevention, security, and credit policies rigorously.
- Train fellow sales associates in product knowledge, sales techniques, and store procedures.
- Adhere to the company's dress code and uphold its image standards.
- Support the Manager in all essential store operations.

**QUALIFICATIONS**
- Minimum six months of retail or service industry experience, including team management.
- High school diploma or equivalent.
- Strong leadership, communication, and customer service skills.
- A passion for fashion and a collaborative, team-oriented mindset.
- Flexibility to work retail hours and a proactive approach to tasks.

Ready to embark on an exciting journey with ALDO? If you're eager to unleash your potential and contribute to our vibrant community, we invite you to join us. Let's write the next chapter together.

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)
- Retail management: 1 year (required)

Work Location: In person

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