Program Representative Individual Conditioning and

3 months ago


Oshawa, Canada YMCA of Greater Toronto Full time

Hourly Rate: Programs Representative-Individual Conditioning Starting Rate: $16.75/hour
Personal Trainer Starting Rate: $19.95/hour. Check out the YMCA’s total compensation package

Location: Oshawa Mary St. YMCA

Work Hours: up to 10 hours per week

Employment Type: Hourly Contract (12 Months Contract)

Number of Vacancies: 1

Anticipated Start Date: September 9, 2024

Deadline to Apply: September 5, 2024 at 5:00 PM

**Be the Spark** Join our passionate Health &Fitness team and help us to achieve great things in our community

The YMCA of Greater Toronto is a charity offering opportunities for personal growth, community involvement and leadership. The Oshawa Mary Street YMCA are one of nine full service health and fitness centres across the Greater Toronto area. The Centre provides a full range of services and community programs to more than 6,000 members, including children, youth and adults, who represent the diversity of Toronto and its communities.

Reporting to the H&F Programs Director the Programs Representative - Individual Conditioning is responsible for ensuring service excellence and assists in the supervision and safe operation of these programs and spaces, ensuring the YMCA of Greater Toronto regulations, National YMCA standards, and SAM expectations are met.

The Personal Trainer provides one-on-one specialized training in the form of personal training. This position may also provide program coverage when required in all areas of Individual Conditioning (Fitness Assessment, Small Group Program delivery, Individual Program Design, Free Weight and Conditioning Room Orientations, etc.) and assists in all Health and Fitness program areas ensuring that all members have a positive experience in a safe, friendly and welcoming environment.

**In this role, you will**:
**As a Programs Representative - Individual Conditioning you will**:

- Deliver programs and assist participants in the individual conditioning area, focusing on building and facilitating relationships.
- Provide overall support to Member experience in Conditioning areas (including Membership Plus if applicable) as needed, ensure workout areas are maintained, and respond to member requests or concerns.
- Help members achieve their personal health and fitness-related goals by referring them to various programs and services as appropriate (e.g., mYfitness, Personal Training).
- Provide information about other YMCA areas and programs, such as group fitness classes, sports, children’s programs, or other services in the building (Employment, Childcare) or assist members in finding answers to questions by referring them to correct sources.
- Clean and maintain equipment during shifts and report any repairs or work orders to the supervisor.
- Conduct Program area counts or inventory checks as required.
- Adhere to Priority S.A.M. and Workplace Health & Safety standards, specifically focusing on the Conditioning and Free Weights areas.
- Actively participate in scheduled programs, meetings, and special events.
- In collaboration with individual program members, program volunteers, and YMCA program staff, assist and encourage program members to access additional appropriate programs offered at this location.
- Perform other related duties to fulfill commitment to quality programs for all members as assigned from time to time by the supervisor.
- Perform other duties as assigned.

**As a Personal Trainer you will**:

- Deliver Personal Training sessions in small group and one-on-one format in a manner that is consistent with YMCA standards, mission, values, goals and practices, including Priority Sam Standards
- Ensure appropriate policies and procedures are implemented and monitored to ensure safe and effective member and volunteer participation.
- Prepare and sets up program equipment/rooms and clean and tidy up equipment/rooms after use, reporting any repairs to supervisor.
- Organize and administer a case management approach in managing relationships with participants and ensure they are comfortable and successful in the program to assist them to achieve their personal health goals.
- Utilize systems and technologies available in the YMCA to deliver Personal Training and track required information
- Provide reports and additional information to supervisor when requested
- Track client attendance
- Manage client and potential client communication in a timely and professional manner, adhering to best practices as determined by YMCA policies and procedures
- Build relationship with members and seek opportunities to share the YMCA story and educate members and guests on the YMCA as a Charity.
- Ensure qualifications and certifications as required by the YMCA and regulatory standards are current at all times.
- Be available for the minimum required commitment of hours as determined by the supervisor based on centre needs.
- Actively participate in scheduled training, meetings and special events.
- In collaboration with individual program me


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