Parts Specialist

3 weeks ago


Pembroke, Canada Leisure Days RV Group Full time

**Leisure Days RV Group **is the 4th largest RV dealership group in North America, and largest RV Dealership group in Canada with over 36 dealerships in 5 provinces - British Columbia, Ontario, Nova Scotia, New Brunswick, and Quebec.

Headquartered in Ottawa, the Leisure Days RV Group was started in 2003 when it opened RV Canada. Operating in five provinces the Leisure Days RV Group leverages its superior purchasing power and resources to provide customers with unparalleled access to sales, rentals, parts, and service.

The parts specialist position is with Pembroke Leisure Days RV Centre a subsidiary company of Leisure Days RV Group located at 2009 Petawawa Blvd, Pembroke, ON.

**Overview**

The parts specialist plays a key role in understanding and providing proactive and valued parts solutions to ensure a superior customer experience as part of our service team.

**Duties and Responsibilities**
- Assist maintain the in-store inventory based on the most common service needs of the customers
- Order out-of-stock items through our wholesale suppliers as needed.
- Provide estimates on the cost of parts to customers before ordering them
- Complete detailed purchase orders in order to reconcile the accounts with external suppliers once the parts are delivered.
- Locate parts using internal computer system
- Issue purchase orders to external suppliers
- Assist with invoicing and payment processing, and parts credit as required
- Establish rapport with customers by offering consistently high levels of customer services
- Help to stock new accessories and maintain them in an organized way

**Requirements and Qualifications**
- High school diploma or GED certificate (preferred)
- Industry experience - understanding of various components and parts (preferred)
- Mechanical knowledge or repair experience (preferred)
- Ability to lift up to 50 lbs.
- Basic computer skills
- Capable of meeting the physical demands of the parts/warehousing trade
- Excellent customer service skills, both over the phone and in person.
- Good reading and writing skills.
- Strong grammar and spelling.
- Competent keyboard skills.
- Good communication.
- An ability to work individually and as part of a team.
- The ability to concentrate for long periods of time.
- Attention to detail.
- LDRVG is committed to building an inclusive process that respects the dignity and independence of people with disabilities._
- We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements._

**Salary**: From $16.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- PEMBROKE, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- parts management: 1 year (preferred)

Work Location: One location

Application deadline: 2023-02-16
Expected start date: 2023-02-20



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