Operations and Applications Specialist, Information

3 weeks ago


Pembroke, Canada Pembroke Regional Hospital Full time

Job Number:
- J0324-0006- Job Title:
- Operations and Applications Specialist, Information Technology (IT)- Job Type:
- Permanent Full Time- Job Category:
- Information Technology (IT)- # of Open Positions:
- 1- Department:
- Information Technology (IT)- Union Group:
- CUPE- Date Posted:
- March 5, 2024- Closing Date:
- March 12, 2024- Salary:
- $35.04 - $35.91/Hour- Job Level:
- 3- Hours/week:
- 37.5- Shift(s):
- Monday to Friday, Days (standby hours required)- FTE:
- 1- Site:
- Main Hospital- Travel Required:
- Yes- Internal ID:
- P-50-24Pembroke Regional Hospital serves the diverse health care needs of residents of Pembroke and the surrounding communities. In accordance with our mission, vision and values, and following catholic tradition we strive to provide safe, quality care in a compassionate and caring setting. We respect the rights of our patients to be treated with dignity and respect, and believe that patients are an integral part of the health care team. As leaders in health care delivery, we are committed to life long learning, continuous improvement and healthy living.

**REQUIREMENTS**:

- Minimum of a three (3) year diploma/degree in a relevant IT field
- Minimum of two (2) years current related experience
- Experience providing Client or end user support, including hardware/software support
- Experience in performing effectively in a detail-oriented work environment requiring a high degree of personal organization and accountability
- Experience with projects demonstrating analytical/problem solving skills in systems analysis and design, program coding, program testing and debugging
- Experience in Microsoft platforms and programming tools
- Experience with database design, implementation, and management
- Experience with Crystal Reports and/or other report writing tool
- Demonstrated ability to prepare and maintain system documentations and write user guides
- Ability to multitask and prioritize work assignments
- Excellent interpersonal and communication skills
- Exercise sound judgment and maintain a high degree of confidentiality
- Ability to be flexible, versatile and adaptable in day-to-day activities
- Computer equipment maintenance skills including PC and Peripheral equipment, setup, configuration and troubleshooting
- Advanced knowledge of TCP/IP, DNS, DHCP, Microsoft active directory and operating system configurations.
- Advanced knowledge of Microsoft 365 administration
- Knowledge on virtual environments such as VMWare and Hyper-V
- Knowledge of storage technologies such as SAN or NAS, network backup software, cyber security including local antivirus software,
- General understanding of Industry Standard Security protocol, i.e. SSL, PKI, Digital Certificates, etc.
- Knowledge of supported software packages: MS Office, Exchange, SQL Server, IIS, Windows 2012 and newer
- Embodies the LEAN ideology by actively and continually seeking opportunities for continuous improvement
- Must have demonstrated ability to meet the attendance standards of the Hospital
- Bilingualism preferred (French/English)



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