Solis - Optician, Retail Optical

**Why You Should Join Us**:
With over 50 partner locations across Canada, Solis Optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, and we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.

Our locations carry Canada's largest selections of designer eyewear. At Solis Optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.

Join our team at Solis Optics and help us in creating a remarkable customer experience and finding a frame for every face.

**How You'll Benefit**:

- A comprehensive total rewards package
- Competitive wage and benefits (remove benefits when posting casual position)
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities

**The Role**:
Our location is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optician, Retail.

The Optician, Retail plays a critical role within Solis Optics and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.

**This position is a Part-Time, fixed term contract working up to 29 hours per week, Mondays, Wednesdays and Thursdays.**

**What Will You Be Doing?**
- Provide recommendations for eyeglasses and/or contact lenses.
- Assist patients in selecting appropriate frames based on their needs and preferences.
- Measure pupillary distance (PD) and other fitting parameters.
- Be knowledgeable about lens options and coatings, guiding patients towards suitable choices.
- Verify lens prescriptions and ensure accurate order placement.
- Adjust and customize frames for proper fit and comfort.
- Educate patients on proper eyewear care and maintenance.
- Maintain accurate records and paperwork.
- Document patient examination findings and recommendations accurately.
- Process eyewear orders and verify insurance information.
- Maintain patient files and clinic inventory records.
- Knowledgeable in billing of Vision Care Plans.
- Contribute to a positive patient experience:

- Greet and interact with patients in a friendly and professional manner.
- Answer questions and address concerns with clarity and empathy.
- Maintain a clean and organized work area.
- Perform pre-testing procedures, as necessary.

**What Do You Bring?**
- Minimum two years experience in a customer service focused retail environment
- Minimum one-year experience in a coaching or leadership role
- Minimum one-year in an optical environment
- Excellent organization and time management skills
- Excellent oral and written communication skills
- Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
- A reputation for delivering results through successful people management
- General PC knowledge, including Microsoft Office (Word, Excel, PowerPoint, Outlook)
- _Optician license according to provincial requirements_

We appreciate your interest in Solis Optics and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information.

Solis Optics is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on -trend and luxury eyeglasses at a competitive price. A frame for every face. We're committed to being more than just a workplace, emphasizing opportunity, diversity, equity and inclusion. At Solis, you'll have a meaningful impact on people's lives and have fun doing it.