General Manager, Environmental Services

1 week ago


Guelph, Canada The City of Guelph Full time

About Our Organization:
When you join the City of Guelph, you join a team of 2000 full and part-time employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment.

As a regional top employer, the City of Guelph values its employees and offers competitive salaries, excellent benefit packages, opportunities for professional development, a healthy work-life balance, and many roles with flexible work options. Our corporate values are integrity, service, inclusion, wellness, and learning. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job Summary:
We are recruiting a General Manager, Environmental Services to oversee the Solid Waste Resources, Water, and Wastewater Divisions at the City of Guelph. Reporting to the Deputy CAO, Infrastructure, Development and Enterprise Services, the General Manager plans, oversees and provides leadership and general management in the innovative design and delivery of environmental services. Guided by the goals and objectives of the City of Guelph Strategic Plan and committed to the Corporate Values of integrity, excellence and wellness, the General manager will aid in the achievement of the Community Vision - to be the city that makes a difference.

**Your role**:
Leadership:

- Provide visible and positive leadership to staff consistent with the commitments of the City’s Leadership Charter, developing and nurturing a work environment that is inclusive, respectful, and motivating for staff.
- Participate in strategic planning for the Service Area as part of the IDE Services leadership team.
- Contribute to and show leadership in corporate initiatives; lead the response to community, provincial, and federal initiatives relating to the mandate of the department.
- Establish and maintain positive relationships concerning the needs and expectations of stakeholders, community members, customers, other City Departments, and external partners.
- Establish and maintain positive and productive departmental relationships with key regulators including the health unit and provincial ministries of environment, labour, and natural resources.

Department Management:

- Establish long-term direction/strategic orientation for the department, consistent with the Strategic Plan and the Service Area Business Direction.
- Ensure all policies, procedures and business continuity plans are in place in the event of a major emergency or natural disaster.
- Prepare capital construction project status reports and present them before Council and Executive Team.
- Oversee the development of the long-term capital work plan for the department.
- Ensure successful execution of projects and service improvements across the department through implementation of the City’s Project Management Office (PMO) standard methodologies, processes and tools for processes and projects.
- Attend public meetings and respond to public inquiries on related projects.
- Respond verbally and in writing regarding issues related to the department’s service delivery from members of the Council, the public, media, other staff, departments, and customers.
- Ensure compliance with applicable provincial and federal legislation and regulations as well as with all City policies, By-laws, and Council resolutions.
- Ensure the effective and efficient operation of the department and explore opportunities to maximize and optimize revenue streams.
- Promote and monitor Health and Safety for compliance with the Occupational Health and Safety Act.

Performance Monitoring and Measurement:

- Monitor the department’s annual performance against established departmental key performance indicators and industry best practices and initiate corrective action as required.
- Continue to grow and enhance our quality assurance program to monitor the delivery of Environmental Services to the community, ensure timely communication to stakeholders on projects and follow up on customer complaints/inquiries and initiate corrective action where required.

Financial Management:

- Responsible for the preparation, presentation and management of the department’s capital and operating budgets and report budget variance to the DCAO and Finance.
- Consolidate and review departmental annual work plans and capital and operating budgets for the department with recommendations to the DCAO.
- Ensure compliance with all City policies and bylaws for purchasing/tendering.
- Review calls for tender and purchase requisitions requiring approval for the department on contracted services under established policies.

**Qualifications**:

- Registration with the Professional Engineers of Ontario and certification with the Ministry of the Environment are highly recommended.
- Ability to effectively negotiate contracts; a



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