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Agency Manager

2 weeks ago


Waterloo, Canada Allstate Canada Full time

**Who is Allstate**:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
- Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do._

**Role Designation: In Office**

**Benefits to joining Allstate**
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back

**Job description**:
Our team is growing, and we are actively looking to hire an Agency Manager to join our team. Reporting to the Director, Business Development, you will manage the day-to-day operations. You will be responsible for a monthly sales plan, as well as have the vision and drive to build and execute a business plan that encompasses financial, operating, staffing and marketing strategies. You also have the ability to motivate and lead a team of successful sales agents and create centers of influence in the communities where we are present.

**Responsibilities**:

- Develop a quality agency portfolio encompassing finances, operations, recruiting and marketing strategies for the assigned Agency.
- Identify, develop and implement best management practices while establishing and promoting growth by building and expanding centres of influence in the communities.
- Drive and deliver optimal Agency results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all Allstate rules, procedures and standards.
- Lead, coach, motivate and mentor staff ensuring their ability to reach their full potential.
- Develop, recommend and implement rigorous and consistent business plans as well as client retention strategies.
- Deliver the Allstate Brand Value Proposition to ensure our client’s experience a high-quality insurance experience.
- Oversee the management of administrative tasks related to day-to-day operations.
- All other tasks as assigned by Director

**Qualifications**:

- A minimum of 7 years management experience, including at least 2 years successfully managing a sales team or business.
- Must have a General Level Two license or be willing to obtain one.
- Must be well connected in the community with a strong focus and desire to build a strategic marketing plan for optimal community presence.
- Ability to develop and execute a strategic business plan.
- Demonstrated strong coaching, team building, and interpersonal skills.
- Strategic vision and strong communication and leadership skills.
- Ability to build strong internal and external relationships.
- Demonstrated ability to influence and a superior ability to negotiate.
- Commitment to providing outstanding customer service.

**Bonus Qualifications**:

- Strong knowledge of Allstate’s products and Underwriting guidelines is preferred.Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Flextime
- Language training provided
- Life insurance
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)