Selling General Manager

4 weeks ago

Burnaby, Canada Trotter & Morton Group of Companies Full time

Trotter & Morton Facility Services provides 24/7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and institutional buildings.

At Trotter & Morton, we know we're only as good as our employees. We are looking to hire hard-working and committed individuals who will contribute to our team of experienced personnel by bringing a willingness to learn and an entrepreneurial spirit to every project. We are currently looking for a Selling General Manager to join our team

**What’s in it for you**
- Base Salary Range**: $120,000.00 - $140,000.00**based on experience
- Sales Incentives
- Company cellphone and laptop
- Extensive benefits
- Minimum 3 weeks vacation
- Sick and Flex days
- Training and development

**Roles and Responsibilities**
- Meet or exceed annual business plan
- Create and maintain a sales funnel for location, including scheduling first appointments, verifications, surveys, etc... to achieve your personal annual sales quota
- Coordinate sales process training schedule for new hires
- Work with Safety Director and Service Manager to schedule appropriate training
- Help implement sales process training schedule for current employees
- Coach Sales Representative on sales cycle according to Trotter & Morton standards
- Designate a weekday to visit customer sites with each sales representative
- Review all current agreements during renewal, including equipment lists, terms and conditions, and all other verbiage.
- Ensure the Dispatcher, Accounting, Service Coordinator and Technicians are aware of the agreement verbiage and receive adequate training to satisfy the agreement’s terms and conditions
- Create annual budget and share with Service Manager
- Address customer concerns within 24 hours of receiving
- Conduct weekly PAR meeting with each direct report
- Build and maintain rapport with local Unions
- Build rapport and productive working relationships with local schools and potential recruiting resources
- Monitor all billing and assist with collections
- Utilize all LINC tools and resources
- Establish purchasing policy for your branch
- Support operations in vendor selection, timely purchase, and delivery to assure prompt service.
- Develop and assure compliance with approved budget
- Work with HR for appropriate personnel actions (i.e., hiring, firing, promotion, compensation, etc.).
- Assure compliance with company policies and laws
- Continue to monitor and develop sales representative performance against their individual plan. Communicate with HR and Corporate Sales Director to resolve deficiencies
- Attend company provided training as necessary
- Perform other responsibilities as required

**Required Skills**:

- Professional, approachable and customer-service oriented
- Strong oral and written communication skills
- Demonstrated ability to read, to analyze, and interpret technical procedures, regulations or documents with a similar degree of complexity
- Demonstrated use of resourcefulness and past experience to develop new solutions for problems and generate new opportunities
- Demonstrated ability to review and evaluate requests for estimates
- Demonstrated ability to assign, plan, and schedule estimating work for tenders
- Ability to prioritize workloads and utilize planning & time management skills to adhere to strict deadlines
- Ability to lead and foster a positive work environment
- Foster open communication within team and organization
- Ability to accurately estimate mechanical work
- Ability to understand and communicate advanced mechanical concepts
- Strong working knowledge of accounting principles in the use of budget analysis and financial statement analysis
- Demonstrated ability to display sound and accurate judgment

**Required Experience**
- 3+ years of experience in a leadership role
- Previous experience with business/financial operating plans
- Bachelor’s degree in Business (or similar) preferred
- Strong understanding of facilities maintenance industry preferred
- Experience with design specifications, cost estimation and contract administration is an asset
- Ability to work in, and manage a performance culture

**Additional Requirements**
- Travel will be required

**Our Commitment to Diversity**

The Trotter & Morton Group of Companies is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

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