Retail Shift Leader

2 weeks ago

Niagara Falls, Canada Canna Cabana Full time

The Shift Leader will report to the Store Manager and is leader in driving personal productivity & KPI’s along with being responsible for providing assistance to the store management team, supervising and facilitating the daily operations of the store according to set goals and business objectives. Daily operations include staff supervision on the shift and in the absence of the Store Manager or Assistant Store Manager and management, customer satisfaction, service quality, store maintenance, and health and safety compliance.

Job Duties
- A leader in driving personal sales and KPI’s along with leading team productivity and KPI’s as required
- Be a sales and customer service leader/role model.
- Provide assistance to store management in supervising and facilitating the daily operations of the store.
- Oversee the responsibilities of the store operations and personnel in the absence of the store management
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
- Provide direction, guidance and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Assist in ensuring staffing levels adequately meet business needs, only when requested.
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
- Achieving sales target and store level KPI’s.
- Ensuring employees on shift are actively pursuing sales goals
- Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
- Oversee and assist in inventory management and be accountable for the inventory processes on shift.
- Other duties as required.

**Requirements**:

- Completion of high school and College/CEGEP/vocational or technical training required
- Demonstrated sales and service orientation required
- Cannsell and Police check for ON - Required
- Minimum of 2 years work experience in the retail industry required. Cannabis industry experience preferred
- Excellent time management and prioritizing skills required.
- Demonstrated ability to train and motivate staff required.
- Skills to monitor and lead by example as required.
- Basic office administration skills required.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
- Strong customer service and troubleshooting skills.
- Well-defined sense of diplomacy.
- Excellent teamwork and team building skills.
- Thorough understanding of applicable health and safety legislation.
- Professional, responsive, and positive work attitude is essential.

  • Ice Cream Bicycle Server

    5 days ago

    Niagara Falls, Canada Gallo Ice Cream Retail Full time

    When people hear the faint sound of ringing bells in the distance that are slowly coming closer on a hot summer day, they know exactly what it is. The famous Dickie Dee ice cream bike of course! These bikes invoke a strong sense of nostalgia in all who have had the fortune of seeing them in action back in the 90's and they are ready for a comeback! Through...

  • Retail

    5 days ago

    Niagara Falls, Canada Landau Jewelry Full time

    **LANDAU FASHION JEWELRY** **has an immediate opening for Full Time sales positions at the Fallsview Casino Boutique.** - **WHY JOIN THE LANDAU FAMILY?**: - **Flexible scheduling**: - **Compensation/benefits** - **Job Security and Advancement** - **DUTIES**: - Educate our customers on the Landau brand and our exceptional products - Provide a fun,...

  • Shift Manager

    5 days ago

    Niagara Falls, Canada Pizza Hut Canada - FMI Group Full time

    **Location: 6348 Lundy's Lane, Niagara Falls, Ontario** There’s nothing cookie-cutter about Pizza Hut. Not our pizzas. Not our people. And definitely not the way we live life. Around here, we don’t settle for anything less than food we’re proud to serve. And we don’t just clock in. Not when we can also become our best, make friends, and have fun...

  • Retail Sales Associate

    18 hours ago

    Niagara Falls, Canada Once Upon A Child - Niagara Falls Full time

    We are looking for experienced, outgoing and cheerful sales associates who can work weekdays and weekends. Applicants need some retail experience, or experience in a related field, and a thorough understanding of customer service. A knowledge of current fashion trends in children’s clothing is an asset. We are seeking a Retail Sales Associate to become a...

  • Retail Sales Associate

    18 hours ago

    Niagara Falls, Canada Once Upon A Child - Niagara Falls Full time

    We are looking for experienced, outgoing and cheerful sales associates who can work weekdays and weekends. Applicants need some retail experience, or experience in a related field, and a thorough understanding of customer service. A knowledge of current fashion trends in children’s clothing is an asset. We are seeking a Retail Sales Associate to become a...

  • Retail Sales Associate

    17 hours ago

    Niagara Falls, Canada Blackburn Brew House Full time

    **Retail Sales Associate** Blackburn Brew house was established in 2020 to deliver exceptional craft beer to the community. To accommodate our growing business, we are looking for highly motivated individuals to join our team. **Your role at Blackburn**: Open/Close store promptly Count inventory Stock & organize product in fridge Handle cash, operate...

  • Uniformed Security Officer

    2 weeks ago

    Niagara Falls, Canada Aquarius Security and Investigative Services Full time

    **Aquarius Security and Investigative Services** is offering Full-Time positions for highly capable _**Retail Security Officers**_ at our client's retail establishments in your area! **Why Join the Aquarius Team**: - Market-leading wages and career growth opportunities - Accommodating shift schedules - Performance bonus - Continuing Professional...

  • Loss Prevention Investigator

    6 days ago

    Niagara Falls, Canada Aquarius Security and Investigative Services Full time

    **Aquarius Security and Investigative Services** is offering _Full-Time _positions for highly capable _**Retail Loss Prevention Investigators**_ at our client's retail establishments in your area - We will Train You! **Why Join the Aquarius Team**: - Market-leading wages and career growth opportunities - Accommodating shift schedules - Performance bonus -...

  • Loss Prevention Investigator

    2 weeks ago

    Niagara Falls, Canada Aquarius Security and Investigative Services Full time

    **Aquarius Security and Investigative Services** is offering Full-Time positions for highly capable _**Retail Loss Prevention Investigators**_ at our client's retail establishments in your area - We will Train You! **Why Join the Aquarius Team**: - Market-leading wages and career growth opportunities - Accommodating shift schedules - Performance bonus -...

  • Loss Prevention Investigator

    2 days ago

    Niagara Falls, Canada Aquarius Security and Investigative Services Full time

    **Aquarius Security and Investigative Services** is offering Part-Time positions for highly capable _**Retail Loss Prevention Investigators**_ at our client's retail establishments in your area - We will Train You! **Why Join the Aquarius Team**: - Market-leading wages and career growth opportunities - Accommodating shift schedules - Performance bonus -...

  • Loss Prevention Investigator

    18 hours ago

    Niagara Falls, Canada Aquarius Security and Investigative Services Full time

    **Aquarius Security and Investigative Services** is offering Part-Time positions for highly capable _**Retail Loss Prevention Investigators**_ at our client's retail establishments in your area - We will Train You! **Why Join the Aquarius Team**: - Market-leading wages and career growth opportunities - Accommodating shift schedules - Performance bonus -...

  • Loss Prevention Investigator

    18 hours ago

    Niagara Falls, Canada Aquarius Security and Investigative Services Full time

    **Aquarius Security and Investigative Services** is offering Full-Time positions for highly capable _**Retail Loss Prevention Investigators**_ at our client's retail establishments in your area - We will Train You! **Why Join the Aquarius Team**: - Market-leading wages and career growth opportunities - Accommodating shift schedules - Performance bonus -...

  • Assistant Project Leader

    3 weeks ago

    Niagara Falls, Ontario, Canada Ontario Power Generation Full time

    OPG is a Top 100 GTA and Top Diversity Employer 2023 #LI-Hybrid Status: ​Regular Full time Working Conditions: ​Hybrid, minimum 3 days in the office Education Level: 4- year university degree Location: Niagara Shifts(s): ​Days Travel: 10% Deadline to Apply: ​May 3rd, 2024 Electrify your career and help build a brighter tomorrow. Every generation...

  • Facilities Shift Manager

    7 days ago

    Niagara Falls, Canada City Experiences Full time

    **City Experiences is seeking a Facilities Shift Manager for our City Cruises operation in Niagara Falls, ON.** **About You**: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. **About the Opportunity**: The **Facilities Shift Manager** is a hands-on manager responsible for ensuring that all buildings,...

  • Retail Associate- Hard Rock Cafe

    5 days ago

    Niagara Falls, Canada Canadian Niagara Hotels Full time

    Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

  • Retail Sales Associate

    3 weeks ago

    Niagara Falls, Canada Canna Cabana Full time

    Canna Cabana  is actively seeking  Part-Time Sales Associates  who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Duties and Responsibilities: Always greet customers as they enter the store. Manage login id...

  • Retail Sales Associate

    1 week ago

    Niagara Falls, Canada Maple Leaf Place Full time

    Maple Leaf Place, a 20,000 square foot one-stop-shop souvenir store, and attraction has been serving international tourists in Niagara Falls for over 30 years. We are excited about the new expansions and renovations completed to the store this year, including the newest attraction in Niagara Falls. At this time we have two full time seasonal positions...

  • Shift Manager

    2 days ago

    Niagara Falls, Canada Pizza Hut Canada - FMI Group Full time

    **Location: 6348 Lundy's Lane, Niagara Falls, Ontario** There’s nothing cookie-cutter about Pizza Hut. Not our pizzas. Not our people. And definitely not the way we live life. Around here, we don’t settle for anything less than food we’re proud to serve. And we don’t just clock in. Not when we can also become our best, make friends, and have fun...

  • Retail Supervisor- Hard Rock Cafe

    3 days ago

    Niagara Falls, Canada Canadian Niagara Hotels Full time

    Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty...

  • Assistant Store Leader

    1 week ago

    Niagara Falls, ON, Canada Dollarama L.P. Full time

    If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you! The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, and in the absence of the Store Manager, acts...