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Part-time Weekend Server 6:30 Am-2:00 Pm
3 weeks ago
Position: Part-Time Weekend Server 6:30 am til 3pm
Department: Restaurant
Reports to: Dining Room Supervisor
Position Summary: Responsible for coordinating entire station and communication with front and back of the house
personnel to provide a dining experience which meets or exceeds guest expectations. Processes guest orders to ensure that all items are prepared properly and on a timely basis. Observes restaurant to ensure that guests are satisfied with food and service and respond to additional requests.
**Specific Duties**
Ø To clean agreed designated areas.
Ø To clean and refill condiment sets.
To ensure that flowers and table decorations are fresh and comply with agreed standards.
Ø To set tables to standards, ensuring that all items are clean, undamaged and in a good state of repair.
Ø To ensure stations are adequately stocked with replacement cutlery.
Ø To take orders from customers and ensure these are given to the appropriate person to execute.
Ø To be completely familiar with the composition of all menu items.
Ø To service food and beverages in accordance to standards in a professional and courteously manner.
Ø To clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or dink with an acceptable balance between speed, yet allowing customers to finish their meal without feeling rushed.
Ø To ensure that customers are correctly charged, present the bill and take payment from the customer.
Ø To attend to customer complaints satisfactory.
Ø Obtain assigned service station at start of shift.
Ø Processes guests’ orders to ensure all items are prepared properly and on a timely basis. Communicates with host, bus persons, kitchen staff and bartender and coordinates entire station to ensure guest satisfaction with the food and service.
Ø May assist bus person with stocking workstations, removing and resetting soiled dishes and silverware from table at conclusion of each course and cleaning and resetting vacated tables.
Ø All other duties assigned by management.
Ø Answer phone calls and retrieve messages, calling back guests with inquiries
Ø Taking reservations over the phone or in person, or directing reservations to catering
Ø General Knowledge of all areas of the hotel for guest inquiries
Ø Knowledge of Breakfast, lunch and dinner menus and times of service
Ø Responsible for pre-service setup of kitchen and server area, ensuring you are stocked for service
Ø Knowledge of daily features, soups, buffet items, and items the kitchen is out of.
Ø Post service cleanup
Ø Monthly inventory of glassware, tableware and cutlery to ensure no shortages for busy seasons
Ø Take part in daily, weekly and monthly cleaning assignments
Ø Handling of cash, and credit.
Ø Cashing out and balancing at end of shift
Ø Must be able to move, lift, reach, carry, push, & place objects 25lbs or more.
Ø Any other assigned duties by management
Management reserve the right to alter/change all operating Policies and Procedures at their discretion and without prior notice.
**Job Type**: Part-time
**Salary**: $16.96 per hour
Expected hours: No more than 15 per week
Flexible Language Requirement:
- French not required
Schedule:
- Weekends as needed
Supplemental pay types:
- Tips
**Experience**:
- serving: 1 year (required)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
Application deadline: 2024-02-02
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