Parts Advisor Afternoon Shift 4:30 Pm

2 months ago

Brantford, Canada Vision Truck Group Full time

We are presently seeking a experienced **Parts Advisors **for our new Brantford location.

Competitive Wages

This position serves customers and service technicians by identifying their needs through their requests, processing orders/quotes, managing parts availability and completing monetary transactions. We are looking for an energetic people with excellent communication skills and the drive and willingness to learn on the go.

**Previous parts department** **experience within the Automotive Industry using schematics to identify parts is required.**

**Available Shifts**:

- Monday to Friday - Afternoon Shift : 4:30 PM - 2:00 AM

**Job Duties**:

- Providing a high level of customer service including: greeting customers, handling inquiries, ability to look up parts accurately, providing quotes, ensure a welcoming and professional atmosphere for the best possible customer experience.
- Core management including inspecting cores as per return requirements to ensure the proper credit is issued.
- Identify customer needs and opportunities to upsell products to better serve the customer and enhance their experience.
- Follow up with vendors and customers on a timely manner, including open orders/back orders.
- Prepares documentation for purchases, returns, warranty and other duties as required.
- Warehousing including picking emergency/stock orders, putting away stock orders and other duties as required within the Parts department
- Create a professional and welcoming atmosphere for customers and staff.

Position Requirements
- Previous experience in Parts/Service within the Automotive Industry **using parts schematics required**:

- Demonstrated industry knowledge of parts department procedures, materials, tools, software etc.
- Customer Service experience
- Intermediate in Microsoft Office Suite (including outlook)
- Excellent communication skills, multitasking
- Must have a clean driving record, G license.

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Ability to Commute:

- Brantford, ON N3S 0A7 (required)

Work Location: In person

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