Technical Help Desk Agent

2 weeks ago


Edmonton, Canada Limpid Link Services Ltd. Full time

Education: Bachelor's degree
- Experience: 3 years to less than 5 years
**Work setting**:

- Help desk
- Consulting firm
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Supervision**:

- 1 to 2 people
**Screening questions**:

- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week


  • Help Desk Analyst

    5 days ago


    Edmonton, Canada AlphaForce Technology Solutions Full time

    **Requisition Name : Help Desk Analyst - Senior** **Location of Work : 7000 - 113 ST, Edmonton, Alberta CAN T6H 5T6** Description Project Name: Alberta Post Secondary Application System Support The resource will be responsible for delivering the following services: - May be responsible and accountable for resolving data discrepancies related to student...


  • Edmonton, Canada Coast West Edmonton Hotel & Conference Centre Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...

  • Front Desk Agent

    22 hours ago


    Edmonton, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the...

  • Front Desk Agent

    4 days ago


    Edmonton, Canada Pomeroy Kananaskis Mountain Lodge Full time

    We are looking for a Front Desk Agent to join our team! Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!  Job Description As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important...

  • Help Desk Analyst

    2 weeks ago


    Edmonton, Canada Raag Solutions Full time

    Work must be done from within Canada, due to network and data security issues.4 years of experienceBachelor Degree - IT, CS, Math or EngineeringKey responsibilities;• The Application Help Desk Analyst provides application support to stakeholders.• May be responsible and accountable for resolving data discrepancies related to student data within...

  • Help Desk Analyst

    3 days ago


    Edmonton, Canada Vantix Systems Inc Full time

    **Description** Resource will work remotely during regular business hours, though must be available for onsite meetings when required. Work must be done from within Canada, due to network and data security issues. **Skills** - Help Desk Software, MS Office Suite, ID verification **Type** - Contract **Experience Required/Mandatory Skills** - Experience...

  • Help Desk Analyst

    2 days ago


    Edmonton, Canada Vantix Systems Inc Full time

    **Description** This role is remote but proposed resource must work from within Canada, due to network and data security issues. Standard Hours of work are 08:15 - 16:30 Alberta time. Client does not pay for travel to attend on-site meetings. **Skills** - Help Desk Software, UAT, Training materials **Type** - Contract **Experience Required/Mandatory...


  • Edmonton, Canada NAIT Full time

    **NOTE: This is a temporary position with an expected end date of August 31, 2023.** **_If YOU are _**_customer-focused, possess excellent written and verbal communication skills, and good organizational and analytical skills, COME JOIN OUR TEAM!_** **Key Responsibilities**: - Provide friendly and professional help desk service to NAIT staff and...

  • Front Desk Agent

    2 weeks ago


    Edmonton, Canada Coast Hotels Full time

    The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office. Responsibilities: • Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and...


  • Edmonton, Canada Star POS Full time

    Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries. You will also be assisting with on site installations, and on site service...

  • Front Desk Agent

    2 weeks ago


    Edmonton, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front...

  • help desk technician

    12 hours ago


    Edmonton, Canada Epic IT Security Ltd. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and...


  • Edmonton, Canada WCB Alberta Full time

    Careers - WCB Alberta Job Title: eBusiness Help Desk Analyst I/II **Job Type**: Temporary Long Term (Fixed Term) / Full time Job Location: Edmonton, Alberta eBusiness Help Desk Analyst I/II eBusiness Support, Help Desk Services - Edmonton Temporary and Permanent Full-Time Position As an eBusiness Help Desk Analyst, you will be responsible for...

  • Help Desk Technician

    2 hours ago


    Edmonton, Canada Star POS Full time

    Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries. French language and communication is mandatory for this role, as it's a mix...


  • Edmonton, Canada True North Hostelling Association Full time

    FRONT DESK AGENT Reports to Assistant Manager OVERVIEW The Front Desk Agent is responsible for ensuring guests have a pleasurable stay by meeting their needs in a professional and courteous manner, and by providing excellent customer service in accordance with HI Canada Pacific Mountain Region’s policies, procedures, and mission...

  • Front Desk Agent

    4 days ago


    Edmonton, Canada Home2 Suites by Hilton Edmonton South Full time

    Job Responsibilities As a member of the Front Office Team, you are required to provide Guests with exceptional customer service starting from check-in through check-out. A Guest Service Agent truly influences the first impressions of our Guests and therefore you will be responsible for performing the following tasks with the highest standards: - Achieve...


  • Edmonton, Canada Best Western Cedar Park Inn Full time

    **Best Western Cedar Park Inn is looking for a Front Desk Agent/ Night Auditor. You will be responsible for providing a welcoming and friendly guest experience to everyone staying with us.** **What will I be doing?** - Provide friendly, customer-oriented service - Register arriving guests and process check-outs - Provide information on hotel facilities and...

  • Front Desk Agent

    22 hours ago


    Edmonton, Canada Home2 Suites by Hilton Edmonton South Full time

    Job Responsibilities As a member of the Front Office Team, you are required to provide Guests with exceptional customer service starting from check-in through check-out, as well as assist and serve breakfast. A Guest Service Agent truly influences the first impressions of our Guests and therefore you will be responsible for performing the following tasks...


  • Edmonton, Canada Comfort Inn Full time

    A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Part-time,...


  • Edmonton, Canada Fujitsu Full time

    **PURPOSE** - The Service Desk Team Lead motivates, develops, and leads a team of Process Controllers, Service Desk Experts and Service Desk Agents to ensure delivery of Incident and Request management to agreed levels of service on a day-to-day basis. - Under the direction of the Service Desk Manager will ensure all Service Desk Services, Delivery...