Room Attendant

5 months ago

Toronto, Canada Toronto Marriott City Centre Full time

**ROOM ATTENDANT- FULL TIME**

**Who We Are**:
Join us on an exciting career journey at the Toronto Marriott City Centre Hotel, the world's only hotel situated within the iconic Rogers Centre, a major league sports and entertainment venue. As part of our team, contribute your talents to a workplace that values excellence, integrity, and enriching experiences. Our CAA/AAA Four Diamond hotel, located in the heart of the entertainment district, offers 344 recently renovated rooms, including field-view options, and features the Sportsnet Grill and Lounge with breathtaking panoramic views of the stadium. Elevate the hospitality industry in this unparalleled setting, steps away from the Metro Toronto Convention Centre, CN Tower, Scotiabank Arena, and the financial district.

Marriott Hotels of Canada is proud to have been recognized on Forbes list of Canada's Best Employers for several years running including in 2022.

**What we'll offer you**:
At the Toronto Marriott City Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.
- Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care and more.
- Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.
- A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.
- World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

**What you'll do**:
Our Room Attendants provide a warm welcome for every guest by ensuring that guest rooms, corridors and public areas are clean and properly presented. This role requires a great attention to detail and a passion for upholding standards. Outside of promoting a positive image of the property to guests, our Room Attendants are pleasant and friendly with every guest they encounter, and are empowered to address guest issues or special requests as they arise. Are you up for the challenge?

**The responsibilities of this position include**:

- Clean and supply all assigned guestrooms with great attention to detail to Marriott standards.
- Keep all linen storage areas neat, clean and secure.
- Communicate the status of all assigned rooms to the Housekeeping Department.
- Participate in all special cleaning programs.
- Prepare room amenity caddy and cleaning supplies.
- Respond to all guest requests with genuine warmth and attention to detail.
- Handle guest concerns, compliments and suggestions in a professional informed manner, informing managers and other departments as need arises.
- Properly use and care for all equipment and tools used to perform duties, and promptly report any deficiencies in equipment or protective devices.
- Report all maintenance deficiencies in rooms and surrounding areas.
- Handle all chemicals according to the Safety Data Sheets provided (WHMIS, WHMIS 2015).
- Work in compliance with the Occupational Health and Safety Act regulations and the Company
- s Health and Safety policies and procedures including COVID protocols and the Clean Matters Training
- Maintain hotel security and guest privacy at all times.
- Handle all duties according to hotel policies, procedures, internal rules and standards.
- Report to work on time, in proper and clean uniform, including nametag. Appearance must comply with the hotel’s Grooming Policy.
- Perform other duties as assigned.

**What you'll offer us**:
We are looking for a dynamic, energetic individual who thrives in a fast-paced environment and fosters a culture of respect and positivity.
- Previous housekeeping and/or hospitality experience a definite asset.
- Ability to push and pull up to 80 lbs. and lift up to 20 lbs.
- A warm and welcoming smile and a genuine desire to care for people and do a super job.
- Strong verbal communication and reading skills in English.
- Ability to read and understand chemical labels.
- Ability to stand, walk, bend for extended periods of time.
- Ability to work productively and independently with little supervision.
- **Full-Time**: You must be available to work 5 days a week (weekdays & weekends)
- **Part-Time**:You must be available to work 3 days per week (Sat & Sun mandatory)

**Job Types**: Full-time, Permanent

**Salary**: $19.92-$24.90 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person

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