Content & Communication Specialist

2 weeks ago

New Westminster, Canada The Credit Counselling Society Full time

**What This Role Involves**:
The Content & Communication Specialist is the ‘voice’ of CCS, putting into words the great work that we do in a way that resonates with Canadians. Your role will be to use your financial industry knowledge to create compelling written collateral in the form of blog articles, media pitches, press releases, brochures, presentations, video scripts, and social media posts to increase awareness, consumer interaction, and knowledge, consistent with our overall marketing and awareness strategy.

**What We Have To Offer**:
We are proud to qualify as a Great Place to Work Our employees love the close-knit team environment and the commitment to work-life balance, which includes a 35 hour work week and generous time off provisions It’s important to us that every member of our team feels safe, supported, and respected at work.

We are all rewarded by the meaningful work we do, and the opportunity to make a difference in the lives of our clients each day. Our team has the opportunity to work remotely on a hybrid basis, but even though we aren’t in the same office, we have chat groups and activities supported by our Culture Club, to offer our team the chance to develop relationships and have some fun at work too

In addition to a great workplace culture, our employee experience and compensation package includes:

- A comprehensive health and wellness benefits package, including $850/year for prescription coverage, $3,150/year for a Health Spending Account, $300/year for a Wellness Spending Account, and $300/year for a myFlex benefit to be allocated between the Health and Wellness Spending accounts to best meet each employee's needs.
- Long term savings program with employer matching (starting at a maximum of 5%).
- Educational reimbursements (up to $2,500/year).
- Three weeks of vacation to start, plus 3 CCS days to use at your discretion and 6 Sick/Personal Days each year (prorated for first year).
- Celebration of personal and organizational milestones, including a paid day off when moving or getting married, as well as gifts for important events like having a child or celebrating a milestone service anniversary.
- Employee and family assistance program through GreenShield+, offering counselling support as well as a wide variety of support resources.
- The opportunity to participate in our two-level employee development program and supplemental mentoring relationships to support those interested in furthering their professional growth.

**What We Are Looking For**:
The successful applicant for this position will bring the following qualifications:

- Post-secondary degree or diploma in a related field is required, ideally in a related field such as business or communications.
- Three to five years of experience in either the personal finance or credit industry is a requirement for this role.
- Two to three years of experience in communications, writing, or journalism.
- Previous experience working in a media relations capacity is an asset.
- Excellent oral and exceptional written communication skills.
- Strong interpersonal skills and attention to detail.
- Well-organized and self-motivated.
- Ability to maintain confidentiality.
- Good understanding of and interest in multiple social media platforms (e.g., X, Facebook, Pinterest, Instagram, TikTok).

**Who We Are**:
CCS is an accredited non-profit organization that offers support to clients who are encountering financial challenges. Every year, we change the lives of thousands of people who are looking for help to get their life back.

Our mission, should you choose to accept it: We Help. We Educate. We Give Hope.

CCS is committed to the ongoing development of a safer, respectful and equitable space for employees, clients and stakeholders of all backgrounds, identities, and abilities. Please see our Commitment to Equity, Diversity, and Inclusion for more details.

**Work Environment**:
This is a full-time position that requires you to have the ability to work remotely from your primary residence. From time to time and with advance notice, this position may be required to work from a CCS office location.

**How to Apply**:
If this opportunity sounds like a good fit, we would love to hear from you Please send in your resume and a cover letter, explaining your interest in the role and what you would bring to it.

Keywords: credit, non-profit, not for profit, banking, finance, great place to work, media, blog, content writing, public relations, debt help, hybrid, remote

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