Clinic Manager/ Hearing Care Professional
2 weeks ago
HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey. Join the team that’s changing lives_
We’re adding a **Full-Time, Permanent Clinic Manager** to our growing team in Atlantic Canada This role will be supporting our three clinics in **Moncton, Rothesay, and Yarmouth. **There is an option for this role to be an Audiologist/Hearing Instrument Specialist/Clinic Manager hybrid role.
**What it’s all about**:
**What’s in it for you?**
- Attractive compensation package with profit-sharing opportunities
- Benefits starting on your first day
- RRSP program + employer matching
- Educational Assistance and Health & Wellness programs
- Generous travel allowances and mileage for applicable roles
- Mentorship and professional development opportunities
**What you will do**:
- Ongoing training on systems and sales strategies, and leveraging a strong business acumen to guide and optimize performance of our people and processes
- Monitor our regional centres’ KPIs and deliver on reporting, analyzing the data, and making decisions to maximize sales and profit objectives
- Support ongoing communications within the region and liaising with our Head and Global offices
- An entrepreneurial mindset to identify opportunities to develop business and community relations
- Contribute to the evolving organizational culture within HearCANADA and work as an ambassador to our mission, vision, and values
- Work with other departments (marketing, facilities, HR) to maximize the success and compliance in the region
- Maintain knowledge of product/equipment including minor troubleshooting, working knowledge of vendors and contractor services
- Oversee and support execution of marketing plan for region, including outreach initiatives such as community events and/or physician outreach
**What we are looking for**:
- Post-secondary education in business or audiology. A combination of education and experience deemed equivalent would also be considered
- 5+ years’ experience managing people and operations (within a healthcare/retail setting would be considered a strong asset)
- Demonstrable experience guiding direct and indirect reports through change management
- Superior oral and written communication skills in English
- Keen attention-to-detail for time management, organization, and the ability to delegate as needed
- Ability to establish and maintain a professional rapport with clients, co-workers, community partners, and other internal/external stakeholders
- Strong and proven background in administrative practices and business office procedures
- Willingness to travel daily to visit our three HearCANADA centres in Moncton, Rothesay, and Yarmouth.
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